Ratings based on 50 Verified Reviews

3.7 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Stephen from Santa Barbara

Hotel is in need of some repair and upkeep.

Posted Feb 29, 2016 on Hotels
Decent hotel along the beach but it's in need of some upkeep. Lots of broken/unmaintained fixtures. The hotel staff was very nice and accommodating.
2 out of 5
by A verified traveler from Cabo Rojo, PR

No air conditioner.Want us to leave door open

Posted Feb 23, 2016
No air conditioner and recommend us to leave glass door open since there is no window in the room.
4 out of 5
by A verified traveler

Excellent staff, needs air-conditioning

Posted Feb 21, 2016 on Hotels
Staff was extraordinarily accommodating. Pool area was very nice. Along a good stretch of beachfront. Unfortunately no air-conditioning (although it was not oppressive but it still would've been preferable) and the standard rooms are kind of small. Traffic makes it take longer to get to the center of town (which is good) than one would imagine.
4 out of 5
by A verified traveler

Great staff

Posted Dec 11, 2015 on Hotels
Great staff at reception,very helpful and had an upgrade. Room had good wifi and comfy bed
5 out of 5
by Robert

This traveler left a rating score only Posted Dec 4, 2015 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok not a bad hotel breakfast a bit hit and miss

Posted Oct 28, 2015
Good trip to chile hotel basic but ok clean and tidy breakfast not great staff ok and overall was worth the money cant complain for what we paid
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel, the room some small, but confortable..

Posted May 10, 2015
Pros: nice Ubication...
Cons: breckfast ande the wines in the restaurant
Location: nice location, beach...many restaurant
Nice hotel, the room some small, but confortable..ii could return.....
4 out of 5
Recommended
for Everyone
by A verified traveler from Tecumseh Ont, Canada

Good hotel with the basics.

Posted Jan 19, 2015
Pros: Location to beach. And very easy to find.
Cons: Maybe update the rooms a bit.
Location: Very good location to beach and downtown.
The staff was very helpful, as there was some confusion with the booking. But it was straightened out and all was good. The breakfast was excellent. Lots of items to choose from. Nice pool and grounds and located accross the street from the ocean. Also close enough to be able to walk to downtown La Serena. Lots of parking available at no charge. Overall the experience was very good. But, don't got there expecting a 5 star hotel. It's a comfortable place with the basic necessities .
4 out of 5
by A verified traveler

Great find

Posted Dec 14, 2014 on Hotels
Club La Serena has all the best things that Chile had to offer: The people were warm and friendly The food was fresh and delicious The room had an amazing view of the Pacific ocean and every person that we dealt with at the hotel was eager to make our stay as pleasant as possible. Even the construction in the parking lot and along one of the halls did not detract from our stay.