Ratings based on 342 Verified Reviews

3.7 out of 5
71% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Boris

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
3 out of 5
by chris

Mixed bag

Posted Jul 10, 2017 on Hotels
Hotel opposite railway station for Cinque Terre buses and trains. If luggage there is a lift up and down to/from street and hotel reception level. Supermarkets and Takeaways nearby as is local bus stop. Room had TV/air con/fridge/safe/kettle/cups & wifi . Soap ? and Towels changed everyday but if you get a bath towels hang on to them - the next day you may get tea towels ! Reasonable Breakfast from owners- man ok/woman not ! Reception staff great - free info pack good. Front Rooms get traffic noise.
5 out of 5
by Garry

This traveler left a rating score only Posted Jul 4, 2017 on Hotels
3 out of 5
by Kevin

OK Room, But Hard to Get Into Building

Posted Jul 1, 2017 on Hotels
Even though my taxi driver called the hotel, I could not get into the building despite ringing the bell about 4 times. Finally someone else came along to enter the building and let me in. He said he had trouble getting in also. The room is spacious, clean, and quiet, but the bathroom is shared and their is no air conditioning (there is a fan in the room). About what to expect for a budget room, I guess. The breakfast included is very good and it is a short walk to everything worth going to.
Comment from Hotel Management
Jul 9, 2017 by Hotel Mary, Hotel Management
Probably the hotel you wanted to review was another, what you describe is not our hotel. In our hotel each room has its own private bath, and in all rooms we have centralized air conditioning, there are no fans in our hotel. Also the staff is present in the hotel 24 hours a day, it is not possible that the door has not been opened immediately.
5 out of 5
by A verified traveler

Great Location

Posted Jun 28, 2017 on Hotels
I picked this place because of location. It is very close to the train station and also one of the few hotels with late check-in within my price range. We were only there one night, but they stored our luggage the next day so we could go sight seeing. I would stay here again.
5 out of 5
by A verified traveler

Convenient hotel for train station

Posted Jun 18, 2017 on Hotels
Very convenient for train station, good breakfast. Smallish room, but nice and light and comfortable. Good wifi.
2 out of 5
by A verified traveler

Bad mattress, tiny bathroom, cheap walls but clean

Posted May 26, 2017
Pros: Breakfast and close to the train station.
Cons: Mattress, bathroom, walls, soundproofing.
Location: Train station. 15 min walk from the port.
The check-in was disappointing. We booked 2 rooms more than 3 months in advance and were not on the same floor. The walls are thin and the bathroom is really tiny compared to other hotels we've been to in Europe. Difficult to get out of the shower. Mattress was very uncomfortable in 1 of the 2 rooms we had. Pros: Breakfast was good and had a lot of choices, many of which were done by the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taylorsville, Utah

Great Hotel, especially for the price.

Posted Mar 2, 2017
Pros: Hotel is kept in great condition. We have stayed here before and they are always improving things to keep it comfortable.
Location: Across the street from the train station, you can stay here and take a day trip to Cinque Terra. They furnish a parking garage for a minimal charge.
Perfect location for the Train, Bus or Taxi. Great Staff, Clean rooms, great breakfast. Staff was very helpful.
Comment from Hotel Management
Mar 5, 2017 by Paola, Hotel Management
Gentile cliente la ringraziamo molto del suo commento,siamo lieti di aver soddisfatto le vostre esigenze . cordiali saluti .
5 out of 5
by A verified traveler

Excellent for a day in Cinque Terre

Posted Jan 1, 2017 on Hotels
Excellent alternative for a quick Cinque Terre tour. Close to train station, easy walk to downtown, very friendly personnel.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
LA RINGRAZIO MOLTO DEL COMMENTO CHE, IL SUO SOGGIORNO DA NOI è STATO GRADITO SIAMO LUSINGATI CHE è RIMASTO SODDISFATTO DELL ACCOGLIENZA . CORDIALI SALUTI.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, Location and Location

Posted Oct 20, 2016
Pros: The location of this hotel, in close proximity to the train station was its asset.
Cons: We found mold behind the soap holder in the shower. It was noisy at night due to the street traffic.
Location: Cinque Terre was only a 15 to 20 minute ride by train. Restaurants and downtown were a 10 minute walk.
Location of this hotel was great. The train station was across the street. The hotel was run down and an overhaul would be needed. The breakfast and Wi-Fi were great.
Comment from Hotel Management
Nov 30, 2016 by info@hotelmary.it., Hotel Management
grazie del commento, ma dispiace del inconveniente del bagno, il rumore siamo su una strada principale ma stiamo insonorizzando le finestre affinche non disturba il sonno dei clienti. cordiali saluti.