Posted Jul 1, 2014 on Hotels
La Tour-de-Peiltz is one of several glorious, historic locations on Lac Leman (Lake Geneva). This hotel is close to the town's lakeside castle, and the promo leads one to expect something pretty special. It turns out to be basically a beery pub with a few rooms! Reception is dark and dingy, and the welcome of the rude, unfriendly "what are you doing here interrupting my day?" variety. The "hotel" fronts on the main bus-stop of the town, so that there is absolutely no parking or unloading facility. There is no help, and no assistance was offered. Rooms are basic and uninviting; what was described and booked as a "Junior Suite" turned out to be a dark single room with a third bed jammed into a corner. I asked to see an alternative, and took a cheaper room that was at least not worse, on the second floor. Were it not for the credit card guarantee, I would not have stayed at all. As it was, the receptionist argued with my canceling the second night that had been reserved, but I eventually won out and moved to a beautiful, Michelin-starred Inn at Morges for the following night. At the price level of the "Hotel de la vieille Tour", the rude, ungraceful reception and poor facility are nothing short of disgraceful. There doesn't seem to be anything else in La Tour de Peiltz itself; so, stay a mile or so away at the Trois Couronnes in Vevey. Or stay in Montreux. But whatever you do, STAY AWAY from this property!
Comment from Hotel Management
Apr 11, 2015 by Valerie manager, Hotel Management
We're sad that you didn't enjoy your stay in our hotel but you can't compare a five stars hotel as the Hotel des 3 Couronnes with a three stars as ours. The prices are totally different, aren't they ?