Ratings based on 16 Verified Reviews

4.2 out of 5
83% of guests recommend
4.8 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Palo Alto CA

Nice hotel and amazing views

Posted Nov 29, 2017
Pros: The location and hotel grounds and the view from our room
Location: Beautiful beaches near by.
Nice hotel, amazing views of the beach and mountains which make me feel relax and calm, good breakfast, big room clean and comfortable, grounds well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Staff were very friendly and helpful. The facilites are well kept overall. The only downside for me was that the A/C unit was loud but it did not cool enough.
Comment from Hotel Management
Jul 5, 2017 by Jose Velasquez, Hotel Management
Thank you for your comments about our staff and facilities, we are sorry about the air conditioner, we will take in concideration your opinion to improve our equipments for your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Salvador

The nicest hotel in the area, by far.

Posted Apr 17, 2017
Pros: Location is excellent, everything is very clean.
Cons: The mattresses could use a change, bed and sofa.
Location: The best thing to do is the island tour, also visit the Parque de la Familia in the afternoon/evenings, it's safe and nice, great for pictures.
It was a good experience, the staff was very friendly, they also have a tour company come in the evenings for you to sign up.
Comment from Hotel Management
May 21, 2017 by Hotel Comfort Inn Real La Union, Hotel Management
Its was a honor for us to have you in our hotel, we are so happy that your stay and the tour taken were excelent, we hope you come back soon to our hotel. you and your family are always welcome
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Oct 14, 2016
Location: The location is outside of the city, by the port, nice view of the gulf.
The staff was friendly and the property was well kept.
5 out of 5
Recommended
for Everyone
by A verified traveler from Napa, Ca

La Union trip

Posted Oct 8, 2016
Pros: The service was great. The staff very friendly and eager to please.
Cons: The pool was being refurbished so we couldn't use it.
Location: There wasn't a lot to do in the town. The roads were terrible to drive on.
4 out of 5
by NYEDHOW from Los Angeles CA

Great place for the price.

Posted Aug 9, 2014 on Hotels
Good food and great views of the bay. Pool is small and needs to be cleaned more often. Jose who works the front desk will do anything you ask and that helps when one doesnt speak spanish every well.
5 out of 5
by A verified traveler from Florida

Nice Hotel with nice amenities....

Posted May 10, 2011 on Hotels
Overall this hotel is nice and clean and well located.
2 out of 5
by A verified traveler from Long Beach, CA

Doubt to go back.

Posted Jan 5, 2008
Hotel clean, sparkless and shiny. Also great food, however, my junior suite had a sofa bed without springs that support the lower part of the mattress and the refrigerator's freezer door had hinges broken so the door was hanging lose. Impressive place to the eye, relatively new facility, but underneath it all, 1 star for condition and maintenance, in particular appliances and furniture. Doubt I will go back or recommend
5 out of 5
by Jaime Ernesto

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017
Buenos dias Sr. Ernesto es un gusto saludarlo le agradecemos mucho por tomar de su valioso tiempo en calificar nuestro servicio. Fue un placer haber recibido su visita, esperamos que nos visite pronto. saludos
4 out of 5
by Jenny Ivette

Posted Jul 12, 2017 on Hotels
a pesar que tenia reservada una habitación para tres hace dos semanas, sin embargo nos encontramos con jabón, toallas para dos
Comment from Hotel Management
Aug 12, 2017
Buenos dias Srita. Ivette es un gusto saludarla Queremos agradecerle por tomar de su valioso tiempo en calificar y comentar nuestro servicio. Tomaremos en consideracion su comentario para mejor nuestro servicio. Esperamos que nos visite pronto. saludos