Ratings based on 63 Verified Reviews

4.6 out of 5
97% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 15, 2019
Love the clothing optional resort. Best part is you don't need to stay as a couple. Single travelers are welcome. Pool area was always quiet except for the area music, just right for me. And never busy. I did a lot of cooking but found the cookware a little lacking. Could use more frying pans.
Comment from Hotel Management
Aug 15, 2019 by Intima Resort Tulum, Hotel Management
thank you for your comments, we´re happy you enjoyed you stay with us and we ll take yor observation to improve and give a better service.
5 out of 5
by A verified traveler

Couples retreat

Posted May 23, 2019 on Hotels
We had a great time in Tulum. Very easy to get to from Cancun airport, using the ADO bus. The hotel itself is nestled in a small romantic paradise. With plenty of privacy and everyone was friendly. The staff was very helpful in booking tours and giving directions around town. They have bikes available at no extra charge.
Comment from Hotel Management
May 25, 2019 by Intima Resort., Hotel Management
we appreciate your visit. it was a pleasure for us to treat you and we hope to have you back soon!
5 out of 5
by A verified traveler

Posted Apr 26, 2019 on Hotels
Solo vacation for two weeks, everything was great!
Comment from Hotel Management
May 1, 2019 by Bet., Hotel Management
we´re happy to know that you enjoy your stay in our hotel, we hope you visit us again soon.
5 out of 5
by A verified traveler

Posted Mar 18, 2019
The rooms are beautiful, the staff is excelent. We had a great time, the only thing is that the food is expensive.
Comment from Hotel Management
May 1, 2019 by Bet., Hotel Management
thanks for visiting us, and for tour comment, we´ll take it into account to provide a better service.
5 out of 5
by A verified traveler

A slice of Heaven in the heart of town

Posted Feb 20, 2019 on Hotels
Hospitality in an amazing environment. The staff go out of their way to make your stay special. The property is constantly groomed and the lush interior gardens create a peaceful and tranquil environment. The food at the restaurant, Passions, is amazing and the chef is very accommodating. The only minor inconvenience is spotty internet that has more to do with the infrastructure in the town than a lack of effort by the resort,
Comment from Hotel Management
Mar 13, 2019 by Damaris, Hotel Management
I thank you for you review! Regards.
5 out of 5
by A verified traveler

Posted Feb 16, 2019
The resort is small, but that’s what makes it so special. If you’re looking for 3 pools, seven restaurants, nightly shows or 10 stories, that’s not what this resort is about. However, if you want an intimate, quiet, relaxing stay with personalized service and food that is made-to-order delicious, you should definitely consider this resort.
Comment from Hotel Management
Mar 13, 2019 by Damaris , Hotel Management
I thank you for you review! Regards.
5 out of 5
by A verified traveler from Pennsylvania, USA

Posted Jan 27, 2019 on Orbitz
Second trip here, quiet resort perfect for a week long getaway.
Comment from Hotel Management
Jan 30, 2019 by Damaris Pinzon, Hotel Management
Thank you for you reviews! This helps us to grow Regards.
3 out of 5
by A verified traveler

Would stay again

Posted Jan 18, 2019 on Hotels
Room was super cute and the staff was very friendly. There is NO WiFi...well the WiFi they do have does not work whatsoever. The shower makes an insanely loud noise while in use.
Comment from Hotel Management
Jan 27, 2019 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted Jan 5, 2019
Room was beautiful and loved all the amenities. Staff and guests were super friendly. The restaurant on site has amazing food!
Comment from Hotel Management
Jan 27, 2019 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Boston

Posted Nov 20, 2018
The staff was warm and welcoming. The pool area with all the tropical vegetation had a great vibe. Nestor the bartender was great. The only down side was that it was noisy at night
Comment from Hotel Management
Nov 27, 2018 by Guest Services, Hotel Management
Thank you so much for your comments! We really appreciate your feedback since we are always trying to improve our service. Intima Resort