Checked in at 5pm. Claimed the room we reserved wasn't clean. Offered room I didn't want. Said I would wait, told me he didn't know how long it would take. Obviously didn't have the room style I booked. Door to room had to literally be shouldered open. Water pipes began rattling like crazy at 7am. No juice at 9am, plain bagels, plain English muffin, plain toast. Cleaning came through and sprayed something so sickly sweet people ran for it. Terrible experience. Never again.