Ratings based on 417 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dalton, GA

Girls' Reunion

Posted Jan 20, 2017
Pros: Resort feel. 2 queen beds in each room and great atmosphere.
Cons: furniture needed a little updating and I think they are getting there.
Location: Lots to do in the gardens. Love the Birds of Prey and all the trails. Wish the Horticultural center was still open but the butterflies were great.
This was a Girl's weekend reunion of old roommates. We all turn 60 this year. The cabin was perfect for this celebration. We totally enjoyed all the amenities that Callaway offers with the Room. Could not have asked for a better experience!
Comment from Hotel Management
Jan 24, 2017 by Cherise Romney, Hotel Management
Dear Kathy, We are so pleased that you ladies had a wonderful time during your visit with us. We truly look forward to creating more memorable times with you in the future! Best,
3 out of 5
Recommended
for Everyone
by A verified traveler from St. Petersburg, FL

Posted Dec 31, 2016
Pros: lounge area
Cons: remodeling needed
Location: great location
did have a roach in my room and they need to do some remodel - restaurant/lounge was nice but the rooms needed some work!
Comment from Hotel Management
Jan 6, 2017 by Cherise Romney, Hotel Management
Thank you so much for leaving us your feedback regarding your recent stay with our resort. Guest Feedback whether it is positive or constructive is the biggest way for us to either celebrate our successes or address our opportunities with our staff. It is our mission to have every guest leave feeling that they had the utmost memorable experience within our wonderful property. I am sorry to hear that you had some challenges or let downs starting with some maintenance issues to the insect problem with the Inn Room. I would like for you to know that we are closing the Mountain Creek Inn for an extended time this year for some much needed repairs and general upkeep. Also, I want you to know that we do spray all of our units on a monthly basis to fight off the nature which we are surrounded but sometimes a unit may require a bit extra so we will address that with your room, so please be assured your comments have been heard and action will be taken. Again, thank you so much for your feedback and should need anything else please do not hesitate to call upon our resort or myself.
4 out of 5
by A verified traveler

Posted Dec 29, 2016 on Hotels
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Thank you for leaving your feedback. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Dec 27, 2016 on Hotels
Very relaxing, peaceful. Beautiful scenery , very nice staff very accommodating will be going back
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for your review of our beautiful property. We look forward to your next visit with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee FL

Great view of Gardens

Posted Dec 21, 2016
Pros: The view and dining options were great. Fee Shuttle pick up was most appreciated. Inn staff took quick care of a change in entertainment. Cookies.
Cons: Water pipes in our wall made noise constantly, we were in end room. Some light bulbs were out.
Location: Calloway Gardens, Country Store, FDR State Forest, Warm Springs, country drives.
The location and view of Calloway Gardens was great. Inn was close to town but secluded under the ridge.
Comment from Hotel Management
Dec 28, 2016 by Cherise Romney, Hotel Management
Dear Cin, Thank you for taking the time to leave such a detailed review. I love the pictures! I am pleased to see you enjoyed your visit to the lights (and the cookies). As far as your comment regarding the water pipes, I would like for you to know that we are closing the Mountain Creek Inn for a few months in the upcoming year for some repairs and general upkeep. We truly look forward to your next visit with us!
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for your positive feedback regarding your recent visit with us. We look forward to seeing you again soon!
2 out of 5
by A verified traveler

Okay

Posted Dec 19, 2016 on Hotels
Hotel is older and smelly. Stayed because of location.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
I am sorry to see that you were not fully satisfied with your experience at Callaway Gardens. i would like for you to know that we are closing the Mountain Creek Inn for a few months in the upcoming year for some repairs and general upkeep, so I do hope that you will give us the chance to win you back in the future.
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave your feedback. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Room needs a small fridge and microwave and a larger coffee pot
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave your thoughts and comments regarding your recent stay at Callaway Gardens. Regarding your comment about the mini fridge, those are available upon request from the front office for a small deposit. We look forward to your next visit with us.
1 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
First of all thank you for taking the time to leave your feedback for future guests. I am sorry to see that you did not have a pleasant visit with us and do hope that you will give us a chance to win you back in the future.