Ratings based on 249 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Oct 7, 2015 on Hotels
for Everyoneby A verified traveler
Close to LaGuardiaPosted Sep 29, 2015
Pros: The staff was very professional, arranging for an early taxi to the airport. The hotel is modern and the room was very clean.
Location: A residential neighborhood, with no restaurants nearby. Only restaurants on the property were a pricey Asian Buffet and a good Asian Seafood Cafe.
A good hotel for an overnight before an early departure from LaGuardia.
Posted Sep 25, 2015 on Hotels
Bad Customer ServicePosted Sep 18, 2015 on Hotels
I could not stay - the hotel was overbooked and I had to go to a different hotel even after paying in advance.
Posted Sep 12, 2015 on Hotels
by Robert from Hazle Township PA
HORRIBLE CUSTOMER SERVICE !Posted Sep 11, 2015 on Hotels
This is my second response to your inquiry. I cannot believe you sent this to me again. While I was only a few miles away I got a call that the hotel was overbooked and I had to call customer service to find out what other hotel was booked for me. When I got to your hotel the rep at the desk was kind enough to call and find out were I had to go which was ten miles away. I paid for a room at your hotel in full on july 16 th. What a horrible experience. If I treated my clients like this I would be out of business !
for Everyoneby A verified traveler from Phila PA
Close to US Open Tennis in Flushing NYPosted Sep 11, 2015
Pros: Close to Tennis tourney.
Cons: The facilities on the roof top buffet need to be up graded. Food served on paper plates.
Location: Easy to get to US Open Tennis tourney, the reason for our stay at this hotel.
Hotel did not look like pictures on the internet site.
for Everyoneby A verified traveler from Chicago
Average hotel in an odd neighborhood near US OpenPosted Sep 10, 2015
Pros: Modern furnishings. Complimentary breakfast. Hotel Shuttle to subway.
Cons: The odor in the room. Replace dirty carpet and replace with linoleum.
Location: Nearby to Billie Jean USTA stadium. Really nothing to do.
Contemporary hotel furnishings. Staff initial not very welcoming especially woman receptionist. The male receptionist at least tried to be hospitable and succeeded. The room although modern had a very odd fishy odor. Hated the dirty looking carpet.
by John from Delaware
The service was greatPosted Sep 9, 2015 on Hotels
We stayed for 3 days and the facility was great. The front desk personnel treated us great and extremely helpful.
by A verified traveler
Posted Sep 9, 2015 on Hotels