Ratings based on 238 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice hotel just outside New Orleans about 20min.

Posted Oct 12, 2017
Pros: Great breakfast.
Cons: Nothing
Location: New Orleans near.
Friendly staff,clean hotel,quiet.Had a nice breakfast and juice bar.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2017 on Hotels
5 out of 5
by Debbie

Posted Jul 11, 2017 on Hotels
Very friendly staff. The room was clean and hotel was in a great location. I would definitely stay here again.
5 out of 5
by jeff

VERY HAPPY STAY!

Posted Jul 3, 2017 on Hotels
Very Impressed! It is tucked back behind Wendys and it is a GREAT hotel! I LOVED the shower. The people were nice and helpful. Breakfast was Good. Impressed with the different style of pillows, Firm or Soft. VERY HAPPY !
Comment from Hotel Management
Jul 8, 2017
Dear Guest, I love how HAPPY you are about our hotel! Our showers are pretty amazing with all the jets and other features. I'm happy to hear how much you enjoyed the beds and pillow selection, we want to make sure everyone can get the best night's sleep during their stay. Our friendly and helpful staff can't wait to see you again! Thank you, Tabatha
5 out of 5
by A verified traveler

Posted Jul 1, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from SA, Tx

Decent hotel

Posted Jun 26, 2017
Hotel is ok. Rooms are very small for a suite. We reserved the 2 queen bed suite with sofa bed. We only had a 2 foot path to walk thru between the beds and dresser, table, refrigerator. I don't believe beds were queen sized, way too small. We stayed at a HIE in houston, "same room type", room was way bigger. Atleast twice in size. So, there are BRAND NEW HIExpress (that are way better and bigger) and there are OLD HIExpress, which are old hotels with a new name. So be careful which one you get. Breakfast, staff, and happy hour are great.
Comment from Hotel Management
Jul 8, 2017 by Guest Experience Champion, Hotel Management
Dear Guest, I'm glad that you enjoyed amenities that our hotel has to offer, such as Happy Hour and our Smart Start breakfast. I'm glad that our friendly staff made you feel welcomed at our property. I apologize that you found the room small but do hope you visit our property again in the future! Thank you, Tabatha
4 out of 5
by Marzieh

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
Thank you!
5 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
Thank you!
4 out of 5
by Robert

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Apr 29, 2017
Dear Guest, Thank you for you rating. I do hope we were able to meet your expectations and provide you with a comfortable and relaxing stay. Yours in Hospitality
5 out of 5
by Kyelin

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Dear Guest, Thank you for the 5 star review. I am so pleased that we were able to provide you with a comfortable and enjoyable stay. We do hope you will allow us to host you again the next time you are in the area. Yours in Hospitality