Ratings based on 314 Verified Reviews

3.1 out of 5
52% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by steven

Posted Sep 11, 2017 on Hotels
THE ACOMADATION WERE ADAQUITE FOR THE MONEY SPENT. I DID NOT CARE FOR THE INMEDIATE NEIGHBORHOOD.
Comment from Hotel Management
Sep 18, 2017 by Aimee, Hotel Management
Thank you for you comments. Hope the next time you come into town you will give us another try.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hyattsville,MD

Close to country club mall,Frostburg state univ.

Posted Sep 2, 2017
Very convenient to shopping mall as well as Frostburg state university.cumberland is 6 miles away.Guest needs security.there is no security camera.one entrance on the right is very isolated. Other thing is fine.Microwave was rusted and it did not work.
Comment from Hotel Management
Sep 4, 2017 by aimee, Hotel Management
So Sorry to hear microwave didn't work. We gladly would have given you another. I'll get with housekeeping staff and have them turning on microwaves on to make sure they work before guest get to their rooms. We do have 2 ways into the building but only one elevator .
4 out of 5
Recommended
for Everyone
by A verified traveler from Ocklawaha, FL

Pleasant surprise

Posted Aug 28, 2017
Pros: price, location, quiet
Cons: A more attractive entrance.
Location: Close to mall, restaurants, grocery, theater
Initial impression of the exterior was negative. However, the room was clean and comfortable and this was the quietest hotel we have encountered in a long time. Well managed and certainly the best value for the dollar. Very convenient location.
Comment from Hotel Management
Aug 28, 2017 by aimee, Hotel Management
Thank you so much for your comments. We try very hard to make the inside of the hotel look inviting due to the outside looking old. We try to keep prices low due to we are a budget hotel and we realize we need to do some work to the place. glad you had a quiet stay.
4 out of 5
by william

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Aimee, Hotel Management
Thank you so much for your score. We will continue to strive to do even better.
2 out of 5
by A verified traveler

Can do much better

Posted Aug 17, 2017 on Orbitz
This is an ok place to sleep. Just don't look around much. When I got up in the morning to look out the window to see what kind of day it was gonna be, I was greeted by the sight of clothes drying on top of a utility box, toys scattered around the grass and a kiddie pool. Apparently, people live here full-time. When I got in the elevator, a young guy asked me for food. When I checked out in the morning, a guy was sprawled out across the chair in the lobby. Will not stay here again, no matter how cheap it is.
Comment from Hotel Management
Aug 20, 2017 by aimee, Hotel Management
Yes sir we do have people living here for all kinds of reasons mostly due to looking for an apartment that will except pets. But i will get with them and let them know that they need to keep toys picked up that they are making the back look bad. I have just told them about their clothes on the box but i will keep an eye out to make sure they have stopped using that as a dryer
4 out of 5
by raymond

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by Aimee, Hotel Management
Thank you For your score! we will continue to strive to do even better!
3 out of 5
by Takeisha

Posted Jul 25, 2017 on Hotels
It was Ok for just what i needed...i just needed a place to sleep at night...location was good...it smelled of smoke...solo trip it's ok...not family friendly
Comment from Hotel Management
Jul 28, 2017 by Aimee, Hotel Management
Thank You for taking the time to take our survey. The smoke smell is a every day challenge I'm working with vendors that have odor control sprays to help us get rid of the smoke.
4 out of 5
by Jesssica

Posted Jul 24, 2017 on Hotels
Comment from Hotel Management
Jul 25, 2017 by Aimee, Hotel Management
Thank you so much for your score. We will continue to do our best and keep improving
5 out of 5
by Francis

Good place to stay at a great price

Posted Jul 10, 2017 on Hotels
The Rodeway folks are doing a good job of keeping an older property competitive. The hallway carpet was past its prime, but I don't sleep there (at least not intentionally), and the bed was quite comfortable. Most of the room furniture was new, and the bathroom had recently been renovated. This appears to be the least expensive chain property in town, and I can't see paying more for bigger bars of soap and newer hall carpeting. Would definitely stay here again. (NOTE: All the highway signs still call this an Econo Lodge as of 7/17, so be aware if you're using them as your guide. The Rodeway and the former Econo Lodge are one and the same.)
Comment from Hotel Management
Jul 20, 2017 by Aimee, Hotel Management
Thank you so much for your comments. I'll let my staff know to keep up the good work and to still strive to do better. I'll get with the owner to see about switching the road signs that should have been done a while ago. I;ll also let him know that it is time to update the carpets in hall and have so cleaning crew come in and clean carpets till new can be put in
2 out of 5
by A verified traveler from Miami

What is going on?

Posted Jul 7, 2017
Pros: Front desk clerk
Cons: start over
The clerk at the desk couldn't have been more pleasant. We took the cigarette smelling elevator to the third floor. We passed a room with the door open that appeared to be a makeshift daycare center. I couldn't believe the amount of items in there-stacked to the ceiling like one of those "hoarder" shows. The room was adequate, although there was a bright light shining directly in the window. There were other rooms facing the parking lot that had bags of what appeared to be garbage outside, and some people sitting out there just watching. The other stairwell to the outside had no locking feature.It was sometimes populated by people smoking. This could have been a cover set for a zombie movie.
Comment from Hotel Management
Jul 12, 2017 by aimee, Hotel Management
Sir we do have some people staying here and have been for a little while if its the room that I'm thinking off that room is very clean they are a family of 5 so yes they have a lot of stuff but the mom keeps it very together. My employees do sit out back to smoke cause we got to be able to hear the phone and the door bell i can tel them to make sure that window is closed to elevator and to make sure they spray the elevator room after they are smoking. The smoking is a everyday battle with the guest. We have a no smoking sign in the elevator room but still have problems. i will get with my housekeeping staff and have them help me keep the elevator room more refreshed.