ok but overrated
Posted Jan 10, 2014
The two bedroom suite was rather small for the 4 people it was advertised for and the rooms looked much smaller than on the photographs. The staff was overall unhelpful and unprofessional. They insisted on paying a deposit when it was booked under the condition of paying upon arrival. They argued and justified themselves when I complained about the fact that the free wifi was not available for days. No attempt at resolving the situation was made. Going to the reception area which closes at 8 pm was not good enough! They are obviously the administration and not the owner of the place. Many other problems, such as no ski storage, insufficiently equipped kitchen, info on supplies such as dishwasher tabs or location of actual rental place not given up front, faulty bathroom fan that melted wax on balcony of floor above, lack of towels and useless room service that would not work unless you let them in the moment they turn up. The location is a long way away from a decent supermarket, so that too is something one needs to be aware of.