Ratings based on 1,347 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel close to the air force base

Posted Sep 19, 2017
My only issue with this motel is the shower had very little water pressure otherwise the staff was very courteous the rooms were clean
Comment from Hotel Management
Sep 20, 2017 by GM, Hotel Management
Thank you for your feedback. It is valued and appreciated. We hope to see you again soon. Thank you for choosing La Quinta.
3 out of 5
Recommended
for Everyone
by A verified traveler from canton mi

Close to lackland AFB

Posted Sep 19, 2017
Hotels in this area of town are all similar we wanted to be close to base for our sons graduation from BMT the hotel was only 1/2 mile which worked well for us the hotel was comfortable but needs basic updating , painting and cleaning the breakfast mainly is carbs and sweets during our stay on our last night there was someone honking horn in parking lot at 1am when we needed to wake at 3:30a to get ready to leave long day
Comment from Hotel Management
Sep 20, 2017 by GM, Hotel Management
Thank you for staying with us here at La Quinta. Your feedback is valued and appreciated. We will continue to work hard to show you that we care.
3 out of 5
Recommended
for Everyone
by A verified traveler from North Las Vegas

Lackland AFB graduation

Posted Sep 9, 2017
Very close the Lackland AFB, easy access to freeways. Lovely staff. Property looks a bit run down. Bugs in our room. And floors really needed to be redone. Other than that it did what it needed to do.
Comment from Hotel Management
Sep 11, 2017 by GM, Hotel Management
Thank you for your feedback. It is valued and appreciated. We will share your comments with our staff to help improve and maintain our operation. We look forward to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very ordinary

Posted Sep 4, 2017
Pros: Location
Cons: House keeping
Location: Plenty of food locations and close to military facilities.
Nice hotel but rooms are not serviced daily as advertised.
Comment from Hotel Management
Sep 6, 2017 by GM, Hotel Management
Thank you for taking the time to complete a review of La Quinta Lackland. We are committed to showing our guests that we valued their opinion.
3 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to visit Lackland

Posted Sep 4, 2017
Pros: Location. Staff pleasant. Breakfast was decent,
Cons: Redo bathrooms.
Location: Lackland.
Room was clean, beds were comfortable. Bathroom was below standards. Appear to be water damage on floor. Although water pressure is good, shower hear was really low and uncomfortable to use. Water drained excessively slow from the sink.
Comment from Hotel Management
Sep 5, 2017 by GM, Hotel Management
Thank you for you feedback. We value your opinion and look forward to showing you that we care. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Posted Aug 28, 2017
Great service , good price , good location and clean place
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Thank you for your feedback. It is valued and appreciated. We are always HERE FOR YOU and hope to see you again soon.
2 out of 5
by A verified traveler from dallas

Small room

Posted Aug 26, 2017
No available folding bed. Said they were out. It was disappointed. Breakfast wasn't that great. The coffee was like water. The only thing we enjoy was the swimming pool.
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Thank you for your feedback. It is valued and appreciated. Our rollaway beds are available upon request and are not guaranteed due to the limited number. Your comments will be shared to help improve and maintain our operation.
2 out of 5
by A verified traveler from modesto, ca

Close to the base...

Posted Aug 23, 2017
The bathrooms were very small. The rooms were dated. The showers door kept opening . The breakfast was hard to eat at . It was in the area to check in and there were people everywhere. Not enough tables to even sit down .. very busy at night . Noise level was loud at night.
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
Thank you for your feedback Leo. It is valued and appreciated. We will share your comments with our staff to help improve our operation. Hope to see you again soon.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Pictures made the facility seem nicer than what it really turned out to be.
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
Thanks for taking the time to tell us about your experience here at La Quinta Lackland. We will continue to work hard to show our guests we care. La Quinta is always HERE FOR YOU!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Lackland

Posted Aug 23, 2017
This was my second stay at this hotel. We stayed in the king bed room this time my only complaint was how small the shower was.
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
Thank you for your feedback and coming to stay with us again. Your comments will be shared with our staff to help improve our operation.