Ratings based on 441 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2017
Bed was a little hard, could have used a better mattress pad and pillows too small. Other than that it was great.
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
Thank you for evaluating your stay at the Waterfront Inn, The Villages. We are pleased to know you enjoyed your overall visit. However, we apologize that you were not completely satisfied with our beds and regret the inconvenience it caused. I have shared your feedback with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Virgin Islands

Posted Jul 11, 2017
Very nice hotel.....Just had surgery and my stay was very comfortable. Enjoyed the breakfast buffet every morning. Staff were very helpful and pleasant. Highly recommended.
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Rosie, thank you for the wonderful words about your visit to the Waterfront Inn, The Villages. We are thrilled to read that you loved our welcoming associates and the breakfast we serve. We appreciate you recommending us online and hope to have you back with us soon. Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Smyrna Beach FL

nice location within the Villages

Posted Jul 9, 2017
Pros: location, amenities, cleanliness, comfort
Cons: nothing I can think of
Location: Close to restaurants and shops in the Villages
Very easy reservation and check-in process. Room was clean and comfortable
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Dave, thank you for your fantastic review! We're pleased you stayed at the Waterfront Inn, The Villages and even more pleased that you were completely satisfied. We appreciate you highlighting the key features of our property and look forward to having you as our guest again soon! Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Excellent stay as always. This was a return trip again.
Comment from Hotel Management
Jul 3, 2017 by General Manager , Hotel Management
Thanks for returning to the Waterfront Inn, The Villages and for sharing your perfect trip. I am happy you enjoyed your stay with us, and I look forward to sharing your comments with my staff. They will be so encouraged by it. We look forward to welcoming you back soon!  Christy Kitt, General Manager
1 out of 5
by A verified traveler

Horrific! I would sleep in my car before this

Posted Jun 3, 2017
There are not enough words to describe how awful this is.
Comment from Hotel Management
Jun 5, 2017 by GM, Hotel Management
Thank you for choosing our hotel for your recent stay. On behalf of our entire team, please accept our apologies for not living up to your expectations, or ours. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the stay you should always expect from us. Christy Kitt General Manager
5 out of 5
by Celeste

Posted May 22, 2017 on Hotels
Very nice
Comment from Hotel Management
May 24, 2017 by James, Hotel Management
Celeste, thank you for your wonderful words about your visit to the Waterfront Inn, The Villages. I am happy to read that you thoroughly enjoyed your stay with us. Thanks for your kind words, and we look forward to seeing you again. Christy Kitt, General Manager
5 out of 5
by A verified traveler

Water Front Inn stay

Posted May 12, 2017 on Hotels
Amazing area and nice hotel. Need to replace pillows with something soft and fluffy! Pillows are terrible. Room size and cleanliness is great!
Comment from Hotel Management
May 14, 2017 by James, Hotel Management
It was our pleasure hosting you at the Waterfront Inn, The Villages. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality and convenient location made it even more memorable. We appreciate you being our guest and hope to be your first choice every time you visit our area. Christy Kitt, General Manager
5 out of 5
by LEONARD

My Stay at the Villages

Posted May 10, 2017 on Hotels
The hotel was very nice, clean, spacious room with everything I needed. The Villages is an interesting place; I went there to see a friend.
Comment from Hotel Management
May 12, 2017 by James, Hotel Management
Leonard, thank you for staying at Waterfront Inn, The Villages while you were here to meet your friend. We are so happy you were overwhelmed not only by our property but also with your comfortable room. We hope you will return to the area soon to stay with us once again! Christy Kitt. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from key largo fl

great time!!

Posted May 2, 2017
Pros: location,staff,
Cons: pricing
Location: lots
A+ service... clean, friendly people in general. price per night on expensive side how ever possibly worth it.
Comment from Hotel Management
May 4, 2017 by General Manager, Hotel Management
Doug, thank you for being our guest at the Waterfront Inn, The Villages. It’s good to know our location was ideal for your visit and that our associates left you with a good impression of our hotel. I will share your gracious comments with my staff to encourage them to keep up the great work. We loved having you as our guest and can't wait to have you visit again! Christy Kitt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great location

Posted Apr 29, 2017
Only complaint is parking situation. Hotel should have a reserved section for their guests. Parking lot is filled with golf carts, cars belonging to people visiting the nearby town square
Comment from Hotel Management
Apr 30, 2017 by General Manager , Hotel Management
Thank you for choosing to stay at the Waterfront Inn, The Villages. I am happy to know our location was the highlight of your visit. With that said, I am sorry for the inconvenience you experienced at our parking lot. We will use your feedback as a training tool to improve this facility. Thanks for being our guest. We look forward to your next stay. Christy Kitt General Manager