The staff at check-in was super friendly and helpful, but the staff was 20 minutes late when trying to check out, which in turn made me late for an early morning appointment. And I couldn't just leave since they let you know if you didn't return your access card before checking out that you'd be charged a $50 fee, which is super inconvenient, especially when the staff decides not to show up to work on time. The room was big and the living space was seperate from the bedroom space which was the only thing it had going for it. I can only describe the place, for lack of a better term, as JENKY. Everything in the room was damaged, broken, didn't work or old. From walking in smelling a strong unpleasing odor-bomb type smell, having to open the windows for an hour to try to air it out, most light bulbs didn't work, leaving the room very dark, the furniture was marred and torn, there was a stain around the toilet, the shower head was coated in mold, the freezer had 4 inches of ice coating it, making it barley usable, the remote didn't work in the bedroom, there were no USB plugs anywhere, with no way to charge our devices, the lamps were ancient with switches on the cords, the temperature was set at 86, and although you could lower it, it was temporary and kept resetting to 86, so we woke up 3 times having to get up and lower it again and again. I would NEVER stay here again nor recommend it to anyone who's looking for a hotel in Lafayette!