Ratings based on 378 Verified Reviews

3.5 out of 5
63% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Nice hotel

Posted Oct 29, 2017
Clean room and i like the little kitchen inside the room. Its kinda cheap if you reserve the room online via third party. Over all , i like it.
Comment from Hotel Management
Oct 29, 2017 by Hotel Management, Hotel Management
Victor, thank you for sharing your kind review of Extended Stay America. We are pleased to read you were impressed with your room and our affordable rates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette

Posted Oct 16, 2017
Great price for very clean rooms. Awsome perks. Delivery to rooms .
Comment from Hotel Management
Oct 17, 2017 by Hotel Management  , Hotel Management
Kat, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and liked the cleanliness of your room. Reviews such as yours mean a lot! Thanks, and we look forward to welcoming you back. Sincerely, Hotel Management 
2 out of 5
by A verified traveler

Fail to meet basics

Posted Oct 15, 2017
Pros: The friendly staff
First hotel ever no set up in room for ice and water Promised amenities, esp no shuttle to Festival Acadiens, not present Stains in room on floor and easy chair But the people were very nice, the hotel just have be basics nor what was listed in amenities listing
Comment from Hotel Management
Oct 15, 2017 by Hotel Management, Hotel Management
We sincerely apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Posted Oct 11, 2017
Good but I hate that your locked out after 10 o’clock
Comment from Hotel Management
Oct 12, 2017 by Hotel Management, Hotel Management
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with most of the aspects of our hotel. However, we are sorry if any inconvenience was caused while you were here. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette , la

Overall hotel expirence

Posted Oct 1, 2017
I love this property at extended stay. The environment and atmosphere is awesome. The rooms were very clean. Clean fresh air, quiet and peaceful.
Comment from Hotel Management
Oct 1, 2017 by Hotel Management, Hotel Management
Chantel, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so delighted to read that you loved our beautiful property and your well-appointed room. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

It’s ok for a night or two

Posted Sep 29, 2017
Ok for a night or two, not a five star but not a roach motel either.
Comment from Hotel Management
Sep 29, 2017 by Hotel Management, Hotel Management
Thank you for sharing your feedback. We are glad you had a pleasant experience and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice like home

Posted Sep 28, 2017
I love the staff and smile they first give up when u walk into the door. The rooms are always clean and fresh . When in town that is the only hotel I will stay to.
Comment from Hotel Management
Sep 29, 2017 by Hotel Management, Hotel Management
Thank you for being our guest at Extended Stay America. We are thrilled to read you loved our warm welcome and your well-maintained room which made your stay a memorable one. Reviews such as yours mean a lot! We look forward to welcoming you back soon. Sincerely, Hotel Management
5 out of 5
by A verified traveler from Houston, Tx

Quite Place

Posted Sep 22, 2017
Pros: quite
Cons: nothing
Location: all easy to get to and convenient
Nice, quite, comfortable and very good location Great for relaxing Enjoyable Convenient
Comment from Hotel Management
Sep 23, 2017 by Hotel Management , Hotel Management
Chris, thank you so much for taking the time to post a nice review of Extended Stay America. We always want every guest to have an exceptional experience, and we are glad to read we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler from lafayette, La

Posted Sep 21, 2017
It was clean and quiet, but the manager was very rude.
Comment from Hotel Management
Sep 23, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. Although you liked your overall stay, please accept my apology for the unpleasant behaviour of one of my staff members. I have shared your concern with the appropriate associate to ensure this does not happen again. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, General Manager
3 out of 5
by Bridget

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017 by Manager, Hotel Management
Bridget, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. We hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager