Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Outside outdated but inside looks appealing

Posted May 21, 2016 on Hotels
A little tucked away, behind Outback restaurant. From outside appears somewhat older but from inside it looks good. Very spacious room with separate seating area, and then the big bed. Didn't get to try breakfast there so can't comment on it. But from the looks I have no doubt it would be tasty.
Comment from Hotel Management
Jun 30, 2016 by Carla, Hotel Management
Thank you for completing our Guest Satisfaction Survey. We look forward to servicing your future lodging needs. Carla Savage, G.M.
4 out of 5
by Wade M from Houston

Excellent but not Outstanding

Posted May 21, 2016 on Hotels
secluded upper class neighborhood, Next to creek. Room and hotel clean and well kept. Breakfast slightly better than average. Deserves an excellent rating but not outstanding rating.Room was poorly designed and furnished initially.
Comment from Hotel Management
Jun 30, 2016 by Carla, Hotel Management
We certainly appreciate your comments. They will be shared with the entire staff to continue to motivate them to deliver outstanding service. Carla Savage, G.M.
5 out of 5
by David from New Orleans

No Complaints - All Compliments

Posted May 11, 2016 on Hotels
Nice relaxing place which has a pool, jacuzzi, and sits on the edge of a river - with great views. For all of the chain hotels in the area, this one is a great call.
Comment from Hotel Management
Jul 16, 2016 by Carla, Hotel Management
Thank You, Thank You! We are excited that you enjoyed your stay and everything was fine with your visit. We look forward to your return if your travels brings you to Lafayette. Again, Thank You!
5 out of 5
by A verified traveler from from Houma Louisiana

It was a beautiful room and very comfortable .

Posted Apr 26, 2016
The room was very spacious. It fit our family perfect. It was very clean also. I will definitely stay here again.
Comment from Hotel Management
Apr 28, 2016 by Carla, Hotel Management
Thank you for taking a moment to complete our Guest Satisfaction Survey. We are excited that you enjoyed your stay. We hope to see you again in the near future. Carla Savage, G.M.
5 out of 5
by A verified traveler from A

Awesome!!

Posted Apr 26, 2016 on Orbitz
I loved our stay at this hotel . Even when the toilet was clogged and maintain economic was good for the day the front desk staff came up and plugged the toilet . If that isn't customer service I don't know what is. The rooms were clean and the breakfast was great.
Comment from Hotel Management
May 16, 2016 by carla, Hotel Management
Thank You! We appreciate having you stay with us and we see you enjoyed your stay, minus the toilet issues but was handle right away. We look forward to your return if your travels brings you back to Lafayette. Again, Thank You!
5 out of 5
by A verified traveler

Nice hotel close to ULL.

Posted Apr 18, 2016
Very friendly staff and very good breakfast. Room was clean and comfortable.
Comment from Hotel Management
Apr 23, 2016 by carla, Hotel Management
Thank You! We appreciate having you stay with us. We are happy to have delivered on our services to you! Again, Thank You!!
4 out of 5
by A verified traveler

Good Location and Staff

Posted Apr 16, 2016
Pros: Staff
Cons: The sitting chair should be more comfortable.
Location: This hotel has easy access to major streets in the Lafayette area.
My last trip April 2016 was my 3rd or 4th stay. Staff is consistently helpful and friendly. The location has easy access to busy Pinhook road. All stays have been a good experience.
Comment from Hotel Management
Apr 18, 2016 by carla, Hotel Management
Thank You! We strive to deliver service excellence. We hope to see you again in the near future.
4 out of 5
by A verified traveler

Posted Apr 9, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Carla, Hotel Management
Thank you for taking a moment to complete our Guest Satisfaction Survey. Your comments are always extremely important to the success of this property. We hope to see you again! Carla Savage, G.M.
5 out of 5
by Elizabeth from Breaux Bridge LA

Posted Apr 2, 2016 on Hotels
Awesome...
Comment from Hotel Management
Jun 18, 2016 by Carla, Hotel Management
Thank you for completing our Guest Satisfaction Survey. We are excited that our team met your expectations. We hope to see you again in the near future. Carla Savage, G.M.
4 out of 5
by Anders

Posted Mar 24, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Carla, Hotel Management
Thank you for taking a moment to complete our Guest Satisfaction Survey. We are excited that you enjoyed your stay with us. We hope to see you again in the near future. Carla Savage, General Manager.