Ratings based on 164 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Indiana near Purdue

Posted Dec 18, 2017
Pros: Clean!
Cons: Nothing
Location: A lot of places to eat, shop, and not far from the Purdue campus.
Quick check in with a very helpful hostess. Very clean, kind staff, and great breakfast!
Comment from Hotel Management
Dec 23, 2017 by Lisa, Hotel Management
Thanks for taking the time to give us feedback. I hope you enjoyed your time at Purdue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Indiana

IU/Purdue game

Posted Nov 27, 2017
This Hampton Inn was extremely nice, clean and well appointed. I was very pleased with it.
Comment from Hotel Management
Nov 27, 2017 by Stacy K, Hotel Management
We are exdtremely glad that you enjoyed your stay and thank you for the feedback. We hope you come back again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Nov 22, 2017
Pros: All things I liked about this hotel is listed above.
Cons: None
Location: Great location near many resturaunts and close to major highway.
The staff was excellent especially the night shift woman at the front desk. Unfortunately, I forgot her name, because she was nice and very helpful. The room was very clean, the bed was comfortable and the shower water pressure was great. The free breakfast offered a number of various items to choose from. It was a mid priced hotel for the area
Comment from Hotel Management
Nov 27, 2017 by Stacy K. , Hotel Management
Thank you so much for your feedback, we are glad you enjoyed your stay! Hope to see you back at our hotel!
3 out of 5
by A verified traveler

both good and bad

Posted Oct 20, 2017
Pros: covered above
Cons: covered above
Location: Entrance to the parking lot was a bit difficult, not where it should be. Location near was convenient for me.
Condition of room was very good with some exceptions. It was clean with new surfaces. Clock off by 20 minutes. No TV channel listing. Like most hotels, pillows all of the same type and these were fluffy but collapse. They should offer a variety, some should be foam. Bed was covered by a quilt that was too heavy to sleep with. Emphasis was on appearance, not comfort. I found a usable blanket in the closet. The worst problem was noise. Perhaps due to the type of construction of the building. As soon as someone checked in in the room above me, there was a pounding sound. Perhaps a child running back and forth. It went on from 3:30 pm to 10 pm. I had asked for a quiet room, but desk clerk acted like this was the first time she had heard that request. She didn't have a clue. First day they didn't have a newspaper for me...said they'd run out (9 am). At breakfast, they ran out of orange juice and coffee wasn't hot enough. Otherwise, breakfast facility and food selection was good.
Comment from Hotel Management
Nov 2, 2017 by Lisa Mack, Hotel Management
Thank you for your feedback. I apologize your experience with us wasn't what it should have been. I will work on the TV Guide. We recently upgraded our system and they put a digital guide in the rooms. I will note that you'd like the paper copies back. Please always let us know if the coffee isn't hot. We will always make fresh. I am going to look into your other concerns. Thanks for taking the time to let us know how we can improve. Lisa Mack Guest Services Manaer
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Good and convenient for us. Would stay again.

Posted Oct 15, 2017
Pros: Convenience and good breakfast.
After a poor experience on checking in, things got better and returned to normalcy. They said they had no reservation for us.The desk clerk didn't really try too hard to find the reason. The manager straightened things out after threatening to moving us to another location.
Comment from Hotel Management
Oct 20, 2017 by Lisa Mack Guest Services Manager. , Hotel Management
Dave, I apologize you had a bad experience at check in. I will check into what went wrong. Thank you for taking the time to let us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

evv

Posted Oct 13, 2017 on Orbitz
Cons: bedding had strong disinfectant odor that was nauseating.
pleasant stay. see comment below about bedding. Friday nite check in was swift, Paula was very pleasant. NO TV channel listing, had to hunt for baseball game.
Comment from Hotel Management
Oct 20, 2017 by Lisa Mack Guest Services Manager. , Hotel Management
evv, Thank you for taking the time to share your experience with us. We recently upgraded our TV system and went with electronic copies. We may have to revisit that decision.
5 out of 5
by Mark

Posted Sep 20, 2017 on Hotels
Comment from Hotel Management
Sep 30, 2017
Thank you for taking the time to rate our hotel. I'm glad it was a pleasant stay. Lisa
5 out of 5
by marsha

Posted Sep 18, 2017 on Hotels
Our stay was great, but the link to the gps was a little off. It sent us to a field!!
Comment from Hotel Management
Sep 22, 2017
Marsha, I'm sorry you got lost finding our hotel. I'm glad your stay was pleasant once you arrived.
4 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017
Thank you for taking the time to rate our hotel. We'll try harder to earn that 5th star.
5 out of 5
Recommended
for Everyone
by A verified traveler from NW, Ohio

Great Hotel

Posted Aug 23, 2017
Friendly staff and very clean. Great location. Hotel is up to date, breakfast was good. Will stay again if ever in the area.
Comment from Hotel Management
Aug 25, 2017 by Lisa Mack, Hotel Management
Tw, Thanks for taking the time to review our hotel. I will pass your complimentary words along to the staff.