Dear Trina,Thank you for taking the time to share your feedback with us! We're pleased to hear that you found our hotel's location to your liking. Providing a convenient location for our guests is important to us, and we're glad it met your needs. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Thank you,Stacie Robinson, GM

Dear Jarvis,I'm sorry to see you gave us a rating of 1 out of 5 even though you didn't stay with us. It looks like your reservation was cancelled by my night auditor as a no-show. Other than that we don't have any record of you attempting to check in with us per our computer records. I'm sorry you had a bad experience wherever you ended up that evening! Thank you,Stacie Robinson, GM

Dear Yolanda,Thank you for your wonderful feedback! We're delighted to hear that your stay at Holiday Inn Express was very pleasant. Our team strives to provide friendly and welcoming service, and we're thrilled that Ms. Patsy made a positive impression on you. We'll be sure to pass along your kind words to her.It's great to know that you found your room clean and orderly. Your comfort and satisfaction are our top priorities, and we're pleased to hear that we met your expectations.We appreciate your loyalty and look forward to welcoming you and your family back for another enjoyable stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels, and we'll see you soon!Thank you,Stacie Robinson, GM

Dear William,Thank you so much for your fantastic feedback! We're thrilled to hear that you had an excellent stay with us. Providing exceptional service, comfortable rooms, and a delicious breakfast experience are always our top priorities, and we're delighted that we could exceed your expectations in all aspects.Your kind words mean the world to us, and we'll be sure to pass along your compliments to our dedicated team members. We appreciate your support and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!Thank you,Stacie Robinson, GM

Dear William,Thank you for sharing your feedback with us! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If there's anything specific that stood out to you or if there are any areas where we can further improve, please feel free to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay! Safe travels! Thank you,Stacie Robinson, GM

Dear Casey,We're delighted to hear that you had such a positive experience during your stay with us! Providing a clean and welcoming environment, along with friendly service, is our top priority. It's wonderful to know that you enjoyed the proximity to restaurants and our breakfast selection. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!Thank you,Stacie Robinson, GM

Dear Allen,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a comfortable and memorable experience, and we're delighted that Ms. Shawne made a positive impression on you. We'll be sure to pass along your kind words to her.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back in the future. Safe travels!Thank you,Stacie Robinson, GM

Dear Eva,Thank you for your feedback! We're glad to hear that you found our beds comfortable during your stay. If there's anything specific you think we could improve upon to make your next visit even better, please don't hesitate to let us know. We appreciate your input!Thank you,Stacie Robinson, GM

Dear Carlos and JoAnna,We sincerely appreciate you taking the time to rate your recent stay with us so highly! Your positive feedback means a lot to us and lets us know that we're on the right track in providing a great experience for our guests. While you didn't leave a detailed review, your high score speaks volumes about your satisfaction. If there's anything you'd like to share or any specific areas where we can continue to excel, please feel free to reach out. We look forward to the opportunity to welcome you back for another fantastic stay soon!Thank you,Stacie Robinson, GM

Dear Herman,Thank you for the feedback! We're glad to hear that everything met your expectations. If there's anything else we can do to make your stay even better next time, just let us know!Thank you,Stacie Robinson

Dear Shawn,Thank you for taking the time to rate your experience with us! We're pleased to see that you had a positive stay. If you have any additional feedback or if there's anything specific that stood out to you during your visit, please feel free to share it with us. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!Thank you,Stacie Robinson, GM

Dear Kelli,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, especially the friendliness of our staff, the cleanliness, and the quiet ambiance. It's fantastic to know that you also appreciated our breakfast offerings. We look forward to welcoming you back on your next visit.Best Regards,Stacie Robinson, GM

Dear Andrea,Thank you so much for taking the time to share your positive review! We greatly appreciate your kind feedback and are thrilled to hear that you had a good experience at our hotel.Sincerely,Stacie Robinson, GM

Dear Sherry,We're thrilled to hear about your positive experience at the Holiday Inn Express! It's wonderful to know that you found the room clean, spacious, and equipped with superb amenities. We're glad that you and your family enjoyed the comfortable beds and had a great start to your day with our breakfast offerings. Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit to town. If there's anything specific you'd like to share or if there are any areas where we can further improve, please feel free to let us know.Thank you,Stacie Robinson, GM

Dear Leonardo,We greatly appreciate the positive review! Your satisfaction is our priority, and we're delighted to know that you had a great experience. We look forward to welcoming you back for another enjoyable stay in the future.Thank you,Stacie Robinson, GM

Dear Tierra,We're thrilled to hear that you always have a great stay at our hotel. Your loyalty and positive feedback mean a lot to us. We're committed to providing exceptional experiences for our guests, and we're delighted that we have consistently met your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you'd like to share or if there are any areas where we can further improve, please feel free to let us know.Thank you,Stacie Robinson, GM

Dear Darren,Thank you for taking the time to complete our guest survey. We're pleased to hear that our hotel served as a convenient stopping place for you. We understand the importance of a hassle-free and comfortable experience for our guests, especially during their travels. If there is anything specific you appreciated or any suggestions you have for us, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Thank you,Stacie Robinson, GM

Dear Brandi,Thank you for taking the time to complete our guest survey and for your positive feedback! We're thrilled to hear that you enjoyed our breakfast during your stay. We believe that starting the day with a delicious meal is essential, and we're glad that you found our breakfast to be satisfying. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another great stay.Thank you,Stacie Robinson, GM

Dear Nichole,I am so pleased to see that you enjoyed your visit with us. We do hope you choose to stay with us the next time you're in New Iberia. Thank you,Stacie Robinson, GM

Dear Lisa,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a wonderful experience during your visit.It's fantastic to know that you found your room comfortable and enjoyed our outstanding breakfast on both mornings. Your recommendation means a lot to us, and we truly appreciate your kind words.We strive to provide the best possible experience for our guests, and we're thrilled that we could meet your expectations. Should you choose to stay with us again, we look forward to delivering the same level of excellence. If you have any more feedback or suggestions, please don't hesitate to share them. Thank you for your support, and we hope to welcome you back in the future!Thank you,Stacie Robinson, GM

Dear Krystal,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an overall great experience during your stay at our hotel. We appreciate your kind words.We apologize for the inconvenience you experienced with the shortage of towels to accommodate your group of 5 people. Providing adequate amenities is important to us, and we understand the importance of having enough towels for our guests. Your feedback will be shared with our housekeeping team to ensure we improve our service in this aspect.Sincerely,Stacie Robinson, GM

Dear Christina,Thank you for taking the time to provide feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed your stay with us!Sincerely,Stacie Robinson, GM

Dear Jonelle,We strive to provide exceptional service and experiences to all our guests, and your feedback is important to us. If there were any aspects of your stay that left you feeling less than completely satisfied, please feel free to share more details with us. Your comments can help us understand how we can improve and enhance our services to meet your expectations in the future.Thank you,Stacie Robinson, GM

Dear van,Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that everything about your stay was great and that you enjoyed your room's amenities and our convenient location.We're glad that our extended breakfast hours allowed you to relax and not rush in the morning. It's also heartwarming to know that you appreciated the Dove products in the bathroom, providing a convenient solution when you needed it.Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay in the future. If there are any specific preferences or needs you have for your next visit, please feel free to let us know.Warm regards,Stacie Robinson, GM

Dear LaKeitha,I apologize for any inconvenience you experienced during your stay. Unfortunately for the safety of our team members they can't clean the rooms with anyone in the room. For the safety of the guests we can't let anyone in the rooms as they do have to go to the front desk to get a key. Thank you,Stacie Robinson, GM

Dear Michelle, We appreciate your kind review and look forward to having you as our guest again.Thank you,Stacie Robinson, GM

Dear Amber,Thank you for your review. We hope to see you again in the future. Thank you,Stacie Robinson, GM

I'm sorry you didn't realize that most hotels add extra fee for incidentals that falls off after a few days if there's no damage to the room. Your final bill is what was shown on your receipt and it matches what you were quoted. I'm so sorry for the confusion and do hope you'll give us another chance!Thank you,Stacie Robinson, GM

Dear Walter,I apologize you didn't see the 50 hold on the website when booking your room. We are pleased to hear that the hotel was great and hope to see you again in the future. Thank you,Stacie Robinson, GM

Dear Ashley,Thank you for taking the time to share your feedback with us! We're thrilled to hear that your stay at our hotel was such a positive experience. It's wonderful to know that our front desk staff made your check-in process smooth and enjoyable.We take great pride in maintaining clean and well-kept facilities to ensure our guests have a comfortable and pleasant stay, so we're delighted that you found our hotel in good condition. And it's always fantastic to hear that you had a restful night's sleep on our comfy beds and pillows.If you ever plan to attend another play in town or if you have any other reasons to visit, we would be honored to host you again. Your kind words are appreciated, and we look forward to welcoming you back in the future!Thank you,Stacie Robinson, GM

Dear Connie,Thank you for taking the time to provide us with your feedback. We appreciate your 5/5 rating and are delighted that overall, you had a positive experience during your stay.We take cleanliness seriously, and we apologize for any lapse in maintaining the cleanliness of your bathroom. Your feedback is valuable to us, and we will address this issue with our housekeeping team to ensure that such lapses are not repeated in the future.We are committed to providing our guests with the best possible experience, and your feedback helps us improve. If you choose to stay with us again in the future, we will strive to ensure that your entire stay, including the bathroom, meets your expectations. Thank you for choosing our hotel, and we look forward to the opportunity to serve you better next time.Thank you,Stacie Robinson, GM

Dear Kendrick,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 10/10 experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations.Thank you,Stacie Robinson, GM

Dear Dre,We appreciate your kind review and can't wait to have you as our guest again!Thank you,Stacie Robinson, GM

We're delighted that you enjoyed your stay at our hotel. If there's anything specific that stood out to you or any staff members who made your experience exceptional, we'd love to hear more about it. Your comments help us understand what we're doing right and where we can improve even further.Thank you,Stacie Robinson, GM

We're delighted to hear that our location near restaurants and attractions worked well for you. It's our pleasure to offer convenient access to the local highlights. Should your travels bring you back, we'd be honored to host you again.Stacie Robinson, GM

Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our accommodating staff. We look forward to welcoming you back on your next visit!Sincerely,Stacie Robinson, GM

Thank you for your kind words about our staff! We're thrilled to hear that their excellent service left a positive impression on you. However, we apologize for the inconvenience you experienced with the pool. We take such feedback seriously, and we'll work on addressing the issue to prevent it from happening in the future. We hope you'll give us another chance, and we look forward to providing you with an even better stay next time!Stacie Robinson, GM

Thank you for your lovely review! We're delighted that you appreciated our friendly staff and clean rooms. It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay!Stacie Robinson, GM

Dear Melissa, Thank you for your kind review! We are delighted to hear that you had a comfortable and pleasant stay with us. Our team takes great pride in providing exceptional service and maintaining a clean and up-to-date property. We look forward to welcoming you back in the future!Stacie Robinson, GM

Thank you for providing your rating on your recent stay at our hotel. We value all guest feedback and appreciate your input. We strive to ensure every guest has a pleasant experience, and we're sorry to see that your stay did not meet your expectations. If there are any specific concerns or issues you'd like to share, we would greatly appreciate hearing them to help us improve our services. We hope to have the opportunity to make your next stay with us more enjoyable. Thank you for choosing our hotel, and we look forward to serving you better in the future.Thank you,Stacie Robinson, GM

Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your rating and are glad to see that you had a positive experience overall. If you have any specific comments or suggestions to share with us, we would love to hear them so that we can continue to improve and provide an even better experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. Thank you for choosing our hotel!Stacie Robinson, GM

Thank you for taking the time to provide feedback on your recent stay at our hotel. We're delighted to hear that you had an enjoyable experience and found our staff to be very friendly. Delivering exceptional service and creating a welcoming environment are our top priorities. We appreciate your kind words and look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more memorable, please let us know. Thank you for choosing our hotel!Thank you,Stacie Robinson, GM

Thank you for bringing this issue to our attention and providing feedback on your recent hotel experience. We sincerely apologize for the cleanliness issue you encountered with the facecloths in your room. It is our utmost priority to maintain a high standard of cleanliness throughout our property, and we take this matter very seriously.We will immediately address this with our housekeeping team to ensure that such oversights do not occur again in the future. Please rest assured that we will reinforce our cleaning procedures and pay extra attention to details to prevent any recurrence of this issue.We greatly appreciate your feedback as it helps us improve our services. If there is anything else you would like to share or if there is anything we can do to rectify this situation, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to provide you with an exceptional stay in the future.Stacie Robinson, GM

We appreciate your kind review! We look forward to seeing you again.Thank you,Stacie Robinson, GM

Dear Carrie,Thank you for your glowing review! We are delighted to hear that you were pleasantly surprised by our property and that your stay was excellent. It's great to hear that you enjoyed the complimentary Dove products, luxurious pillows, friendly staff, and tasty breakfast biscuits and gravy. We are thrilled that you would recommend us and we look forward to welcoming you back soon.Thank you,Stacie Robinson, GM

Dear Bonnie,Thank you for your kind words! We are pleased to hear that you had a great experience with our staff. We strive to make sure that our guests enjoy a pleasant and comfortable stay, and your feedback is greatly appreciated. Thank you again and we look forward to seeing you again soon.Thank you,Stacie Robinson, GM

Michael,We appreciate your review and look forward to having you as our guest in the future.Thank you,Stacie Robinson, GM

Ashlee,We appreciate your review. We hope to have you as our guest again!Thank you,Stacie Robinson, GM

We appreciate your feedback and take all reviews seriously. We strive to make sure our guests are completely satisfied with their stay and we regret not meeting your expectations this time around. Please reach out to us directly if there is anything we can do to improve your next stay with us. We look forward to seeing you again soon.