Not the best experience at a Holiday Inn Express
Posted Jul 30, 2016 on Orbitz
This Holiday Express was ok, but I've stayed in better. The room was clean, the breakfast was good, and we felt safe. However, we had issues with two things in our room. The minor thing was the t.v. The lady got it working after two calls. My biggest issue, however, was the shower. Our first day it was freezing cold and the shower head didn't work. They fixed the shower head for our second day, but we still had cold water. I know not everything can be perfect, but a hot shower is one of the main things I need when staying at a hotel. Maybe it was just our room and will be fixed soon, but if I'm ever in this area again, I'd probably choose another hotel.
Comment from Hotel Management
by Stacie Sanders, Hotel Management
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.