Ratings based on 399 Verified Reviews

4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from CT

Decent but not great

Posted Jun 30, 2017
Good location close to Purdue. Inadequate parking. Nice room but no fridge. Stained carpet in the hall. Minimal gym facilities. Breakfast wasn't included which is unusual even for cheaper places, and they didn't have a buffet. Overall perfectly pleasant, but wouldn't be near my top ten value for money experiences.
Comment from Hotel Management
Jul 1, 2017 by Supervisor, Hotel Management
Thank you for taking the time to inform us of your issues during your recent stay with us at Holiday Inn City Centre – Lafayette, IN. We appreciate hearing from our guests, as their feedback is vital for us to continue improving our accommodations. The problems that you mentioned have been brought to the attention of all departments. A cheerful, upbeat attitude from all employees, a clean comfortable room and a stay that meets expectations is our ongoing goal. We sincerely apologize for the inconvenience that happened during your stay I know there are many choices in today’s hospitality market and I hope you will choose to stay with us again whenever you next visit our area. Have a great day, Cory S. Houston
4 out of 5
Recommended
for Everyone
by A verified traveler from Fishers, IN

Hotel close to shopping and campus

Posted Jun 28, 2017
Quick check in process. Room was clean, great view of downtown Lafayette. Close to a lot of Lafayette attractions.
Comment from Hotel Management
Jun 29, 2017 by Guest Service Manager, Hotel Management
Thank you for your kind review of the holiday inn Lafayette - City Centre!
3 out of 5
by Sanjay

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for the feedback. We will address your concerns.
5 out of 5
by steven

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017
Thank you for your feedback.
4 out of 5
by Kevin

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Jun 21, 2017
Thank you for your kind review. Please stay with us again at the Holiday Inn Lafayette - City Centre!
4 out of 5
Recommended
for Families
by A verified traveler

Nice stop on our way home

Posted Apr 8, 2017
Pros: The lobby and the staff. Also the beds were comfortable.
Cons: It would have been nice when booking to know they didn't have a functional pool. Better communication with housekeeping, the wet spot, yuck
Location: We just stayed overnight. Didn't really explore the neighborhood.
The Holiday Inn in Lafayette downtown is close to the Purdue campus. The lobby is nice and clean, elegant. Our rooms had nice beds. One of the rooms had a large wet area on the carpet (I think it had just been cleaned). They offered to give us a different room on a different floor but we chose not to do that. The pool was not in operation when we were there either.
5 out of 5
by Harshada

This traveler left a rating score only Posted Apr 7, 2017 on Hotels
1 out of 5
by SHELLEY

A wake all night

Posted Mar 23, 2017 on Hotels
The heater made such a loud noise that you couldn't sleep the front desk was called and they said yeah they are redoing all of them and that floor they didn't get to replacing it. Maintenance was called at 2:00 a.m. and still didn't fix it. Very disappointed.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for the feedback. We will address your concerns.
2 out of 5
by A verified traveler

Posted Mar 22, 2017 on Hotels
hotel was dated and the first room they placed me in smelled of sewer gas
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for the feedback. We will address your concerns.
4 out of 5
by Theresa

Visiting Purdue

Posted Mar 12, 2017 on Hotels
Front office manager in the morning was really friendly and helpful. Fresh coffee and pastries in the lobby. Would stay again. The room was quiet, comfortable.