Ratings based on 797 Verified Reviews

3.3 out of 5
63% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel met our needs during our cross country trip

Posted Apr 16, 2018
Hotel room was very comfortable which we appreciated. Breakfast was good and got us off to another long day of driving.
Comment from Hotel Management
Apr 17, 2018 by Natasha, Hotel Management
We are happy to hear that your stay was as enjoyable as we hoped it would be. My staff and I strive to provide excellent service and clean rooms. I have shared your comments with my team and they are thrilled to hear your wonderful comments. Natasha S. General Manager
2 out of 5
by A verified traveler

Posted Apr 16, 2018
The carpet was so dirty, it turned our feet black. The so cslled king size bed was two doubles put together. Very uncomfortable. Suppose to be a non smoking room, but had cigerett burns everywhere. The room smelled bad. People noisy through out the night. We will not stay here again, nor willwe recomend this motel to anyone. Not a good breakfast.
Comment from Hotel Management
Apr 18, 2018 by Natasha , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer exceptional experience for our guests. Natasha S. General Manager
2 out of 5
by A verified traveler from Ohio

It was okay..

Posted Apr 11, 2018
I booked this hotel on a road trip about an hour before we checked in, as we had decided to stop for the night and being a La Quinta, I thought it would be decent and it had favorable reviews. I guess I missed the part about it being a motel? So, therefore it was rather noisy, people clattering up and down the concrete walkway, and the door didn't seem to be sealed very well. There wasn't a trash can in the room. The laminate flooring in the bathroom area was a bit dirty. The room also smelled a bit like smoke, but like it had been sprayed with an air freshener that didn't quite mask the smell. But this was just our room, and others may have been better cleaned, and hopefully had trash cans! haha! The breakfast definitely left something to be desired. I'm used to basic continental breakfasts, but this one was pretty sad. The beds WERE quite comfortable and the bedding was clean. We were so exhausted that comfortable beds were really all that was necessary to make our one night stay acceptable, so if you just need a inexpensive place to crash, this would be the place!
Comment from Hotel Management
Apr 13, 2018 by Natasha , Hotel Management
I’m concerned about the problems you experienced during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. We accommodate many guests each evening, and the principal goal of our hotel is to provide a spotlessly clean hotel and great customer service. Consequently, it’s disappointing to learn that you were unhappy during your stay, since we strive to provide quality service to all of our guest. I want you to know that your comments and suggestions we are taken seriously. They tell us what we’re doing right, what we’re doing wrong, and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and appropriate actions have been taken. We take pride in our hotel, and do our best to prevent problems from recurring. Again, I want to thank you for taking the time to share your concerns with us. There’s no excuse for anything less that complete guest satisfaction. That’s our goal. We look forward to serving you again in near future. Natasha S. General Manager
3 out of 5
by A verified traveler

Posted Apr 10, 2018
Wrong address on website. The staff if aware and do nothing to correct it with Experia.
Comment from Hotel Management
Apr 13, 2018 by Natasha, Hotel Management
I am sorry to hear that you had an issue with your address on the website. I have addressed this with my team. We are working with all parties to have this issue corrected. Again, thank you for staying with us. Natasha S. General Manager
4 out of 5
by A verified traveler

Nice hotel but....

Posted Apr 7, 2018
Great staff but there were too many people hanging around and sitting outside gawking. Tow truck drove up and parked in the middle of street for over 30 minutes. Too much going on for a Thursday night after 11pm. 2 guys just sitting on steps and back of tailgate looking. Too many young people walking the parking lot in the morning at 10 am. A guy on a bike, a group of kids...oh, there was a security guard on staff at night but when we drove up to room, he seems to be coming out of the room next door?!?!weird
Comment from Hotel Management
Apr 10, 2018 by Natasha, Hotel Management
I am happy to hear that you enjoyed our wonderful staff. I am sorry to hear that your stay was less than perfect. Please accept my deepest apologies. I have shared your comments with my team for immediate attention. Again, thank you for staying with us and taking the time to share your experience. Natasha S. General Manager
1 out of 5
by A verified traveler

Worst customer service experience ever

Posted Apr 7, 2018
There’s no soap in the room for a shower or just to wash my hands. So i call the front desk and they say come down to the office. (It’s the middle of the night and I have to put my clothes back on). I get there and let them know there’s no shampoo either. Front desk says: we’re not a grocery store but i’ll see what I can do...ummm. wtf
Comment from Hotel Management
Apr 9, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon. Respectfully, Diana - LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Close to town center and supermarket. Breakfast was ok.
Comment from Hotel Management
Apr 4, 2018 by Natasha , Hotel Management
I am happy to hear that you enjoyed our location and your overall stay. I will share your comments with my team during our morning huddle. Thank you for staying with us and taking the time to share your experience. Natasha S. General Manager
2 out of 5
by A verified traveler

Posted Mar 31, 2018
The room smell. Internet was slow. Room needs a proper referbishment and airing out in order to improve.
Comment from Hotel Management
Apr 2, 2018 by Natasha, Hotel Management
I’m concerned about the problems you experienced during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. We accommodate many guests each evening, and the principal goal of our hotel is to provide a spotlessly clean hotel and great customer service. Consequently, it’s disappointing to learn that you were unhappy during your stay, since we strive to provide quality service to all of our guest. I want you to know that your comments and suggestions we are taken seriously. They tell us what we’re doing right, what we’re doing wrong, and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and appropriate actions have been taken. We take pride in our hotel, and do our best to prevent problems from recurring. Again, I want to thank you for taking the time to share your concerns with us. There’s no excuse for anything less that complete guest satisfaction. That’s our goal. We look forward to serving you again in near future. Natasha S General Manager
2 out of 5
by A verified traveler

Old Hotel

Posted Mar 25, 2018
Enjoyed the water pressure from the shower and the staff we had contact with were very good. When we got to the room we found food left in the refrigerator; the bathroom counter was not clean (sugar left on the top); and during one of the nights I woke up with a roach next to my face. I've stayed in other La Quinta's which were far better than this one so I was disappointed to say the least.
Comment from Hotel Management
Mar 28, 2018 by Natasha S., Hotel Management
I’m concerned about the problems you experienced during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. We accommodate many guests each evening, and the principal goal of our hotel is to provide a spotlessly clean hotel and great customer service. Consequently, it’s disappointing to learn that you were unhappy during your stay, since we strive to provide quality service to all of our guest. I want you to know that your comments and suggestions we are taken seriously. They tell us what we’re doing right, what we’re doing wrong, and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and appropriate actions have been taken. We take pride in our hotel, and do our best to prevent problems from recurring. Again, I want to thank you for taking the time to share your concerns with us. There’s no excuse for anything less that complete guest satisfaction. That’s our goal. We look forward to serving you again in near future. Natasha S. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay and reasonably priced

Posted Mar 23, 2018
Right off of I 10. Room clean and bed comfortable. Toilet did not flush. Very noisy if you are near the road! Security walking the parking lot so felt safe. As far as continental breakfast, not so great!!!! Only warm food was make your own waffle...boiled eggs way over done and green yolk. So Waffle House next door great option!
Comment from Hotel Management
Mar 27, 2018 by Natasha S., Hotel Management
I am happy to hear that you enjoyed nice spacious and clean room. I am sorry to hear that you had problems with the toilet in your room and excessive noisy. Please except my deepest apologies. I have shared your comments with my team for immediate attention. Again, thank you for taking the time to share your experience here with us. Natasha S. General Manager