Ratings based on 568 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not satisfied

Posted Dec 13, 2017
Place was tore up when I got there, staff looked greesy, I asked for a extra towel I was told none available and that was 7am he said would bring one up never came up!!! Very disappointed
Comment from Hotel Management
Dec 15, 2017 by Heather , Hotel Management
We are very sorry that your stay did not meet your expectations. We sincerely hope you consider giving us another chance to make up where we fell short. Our goal is to make every stay comfortable and relaxing. Your feedback will be relayed to the rest of our staff. Thank you.
3 out of 5
by A verified traveler

Posted Dec 11, 2017
Pros: Price of room since this was an emergency trip.
Location: Don't know this was a stop before Indy.
We were given a handicap room and don't know why. The bathroom facilities were good but the closet wasn't. The hotel was also under rehabilitation and I should have been told so I can make a decision whether I want to stay there or not.
Comment from Hotel Management
Dec 15, 2017 by Heather, Hotel Management
We are very sorry your stay did not meet your expectations. It is our sincerest wish that your stay with us be enjoyable and relaxing. We truly hope you consider giving us another opportunity to correct the problems your feedback brings to our attention. Thank you for taking the time to submit it for us.
5 out of 5
by A verified traveler

Posted Nov 20, 2017 on Hotels
Breakfast should be later than 9:00AM on a week end. People want to sleep in on a week end
Comment from Hotel Management
Nov 27, 2017
Thank you for your feedback. I will share this with our management staff and see what adjustments we can make for your future stays. Heather Swindle, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Bloomingdale, Il

Perfect for a quick stop

Posted Nov 16, 2017
Location: About 20 minutes to Purdue's campus just off Rt 65
The staff was pleasant and the room was clean. It appeared they were in the middle of a remodel, but they were keeping it as clean as possible. As we were only in town for the day it was a perfect place to stay.. Restaurants close by and a Meijers across the street.
Comment from Hotel Management
Nov 29, 2017 by Heather Swindle, Hotel Management
We are so pleased to hear your stay met your expectations. We look forward to seeing you in the future. Heather swindle, GM
3 out of 5
by A verified traveler

Posted Nov 11, 2017
The water in the shower was stuck and wouldn’t drain, no matter what. Towels didn’t look very clean
Comment from Hotel Management
Nov 28, 2017 by Heather Swindle, Hotel Management
We are very sorry your stay did meet your expectations. It is our sincerest wishes that any stay with us feel like a mini-vacation. Please allow us the opportunity to make it right in the future. Your concerns with me addressed immediately. Thank you for your feedback. It allows us to correct issues like this so they do not continue to occur. Heather Swindle, GM
4 out of 5
by Brian

Posted Nov 7, 2017 on Hotels
Air conditioner was dirty and did not work!
Comment from Hotel Management
Nov 28, 2017
Thank you for your feedback and I am truly sorry your stay did not meet your expectations fully. I will address this issue with our housekeeping staff so it does not continue to be a problem and I hope you will give us another opportunity to show you how much we appreciate you. Heather Swindle
5 out of 5
Recommended
for Families
by A verified traveler from Baltimore, MD

No complaints at all

Posted Nov 6, 2017
Pros: room condition and cleanliness, fast and stable internet, convenience to I-65.
Cons: Breakfast (true of all hotels in this price class). A speedier elevator, but I'm picking nits here.
Location: Purdue, I-65, lots of nearby restaurants and coffee shops (lobby coffee was mediocre).
Purdue Family weekend meant a full house. Still, hotel staff (and infrastructure) were up to the task. No significant complaints.
Comment from Hotel Management
Nov 28, 2017 by Heather Swindle, Hotel Management
Thank you for your feedback. I am delighted to hear your stay was so pleasant. We strive for excellence and our staff will be over joyed with your kind words. We look forward to serving you in all your future travels. Heather Swindle, GM
4 out of 5
by Scott from Lafayette

PAVO BIG10 - Purdue

Posted Oct 22, 2017 on Hotels
With the exception of giving me the wrong room type at check in, the stay was excellent. The location was central to everything I tooknin during my trip. The breakfast selection was great and the room was clean and spacious.
Comment from Hotel Management
Dec 1, 2017
I am very pleased to see that your stay met your expectations. It is our sincerest wish that every stay be exceptional. We look forward to your future stays. Have a great holiday!!! Heather Swindle, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel room

Posted Oct 22, 2017
Room was nice size and breakfast was good. Pool was cold and hot tub had been removed. Traffic from freeway was loud but didn't bother me.
Comment from Hotel Management
Nov 28, 2017 by Heather Swindle, Hotel Management
Thank you for your feedback. It feedback like yours that challenges us to be better. We look forward to serving you in future travels. Heather Swindle, GM
5 out of 5
by Christina

Posted Oct 18, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Thank you so much for your feedback. We are pleased to hear your stay met you expectations. We look forward to serving you in the future. Heather Swindle, GM