Lobby sitting area

Reviews of Super 8 by Wyndham New Iberia

2 out of 5
Super 8 by Wyndham New Iberia
2714 Highway 14, New Iberia, LA

Reviews

7.2

Good

Rating 10 - Excellent. 68 out of 233 reviews" "
Rating 8 - Good. 78 out of 233 reviews" "
Rating 6 - Okay. 25 out of 233 reviews" "
Rating 4 - Poor. 27 out of 233 reviews" "
Rating 2 - Terrible. 35 out of 233 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jarvis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from M on Apr 12, 2024
Dear Jarvis,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

Dale

Stayed 1 night in Apr 2024
Response from M on Apr 12, 2024
Dear Dale,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Good

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful
Stayed 1 night in Apr 2024
Response from M on Apr 5, 2024
Dear Larry,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Terrible

Edwin, Mandeville

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in very bad condition. Old and worn out. No common area coffee until the breakfast hour. Breakfast was a joke. Stay away from this hotel.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Edwin,We are disappointed to know that our rooms, furniture, or facilities did not work well for you. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

4/10 Poor

Karen

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Price was cheap. Parking right outside the door. The building is old and needing updated. the sink had a crack in it. The carpet was dirty. I had white socks on and they were filthy dirty after walking around the room. New paint needed. Ceiling needed covers. Couldn’t wait to leave.
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Karen,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies that your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. We would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We look forward to hosting you better.Sincerely, The Management Team

4/10 Poor

DANIEL

Traveled with group
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from M on Jan 18, 2024
Dear Daniel,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not as good as it used to be.
There were a lot of stains on the sofa, carpet and in the fridge. As our previous stay in October 2023 was great, we booked this hotel again but was disappointed.
Stayed 2 nights in Jan 2024
Response from M on Jan 18, 2024
Dear Guest,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from M on Jan 12, 2024
Dear Jimmy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

JAMIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and the price.
Stayed 1 night in Nov 2023
Response from M on Nov 23, 2023
Dear Jamie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Peaceful
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Mary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
It was a very nice and comfortable evening for a couple get away
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Daniel,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Valencia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, and the price is cheap.
The room is spacious and has daily housekeeping services. The breakfast is very basic but enough to start the day.
Stayed 3 nights in Oct 2023
Response from M on Nov 2, 2023
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Nadege

Stayed 1 night in Oct 2023
Response from M on Oct 26, 2023
Dear Nadege,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from M on Oct 6, 2023
Dear Darrell,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Danielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the breakfast could've been alot better. They dont offer anything hot or salty. To me its a childs breakfast.
Stayed 2 nights in Sep 2023
Response from M on Sep 30, 2023
Dear Danielle,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Heriberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional
Stayed 1 night in Sep 2023
Response from M on Sep 22, 2023
Dear Heriberto,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Sep 22, 2023
Dear Mary,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Sep 8, 2023
Dear Jimmy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great quite and clean
Stayed 2 nights in Sep 2023
Response from M on Sep 8, 2023
Dear Marva,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, will recommend!
Stayed 1 night in Aug 2023
Response from M on Aug 24, 2023
Dear Chris,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

6/10 Okay

Amantha

Stayed 1 night in Aug 2023
Response from M on Aug 18, 2023
Dear Amantha,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from M on Apr 30, 2023
Dear Jessica,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Nit

Disliked: Cleanliness
Stayed 3 nights in Apr 2023
Response from M on May 7, 2023
Dear Nit,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Lew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Management Team on Feb 1, 2023
Dear Lew,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

10/10 Excellent

Gilbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear stay, would stay again.
I was pleasantly surprised. Stayed in a handicap accessible room & the room was recently refurbished. I read reviews of all hotels nearby & heard complaints of weak hot water but I didn't have any issues here. Everything thing was clean & checkin & morning staff were nice & professional. The continental breakfast was very simple consisting of coffee, cold cereal, bananas, toast & packaged danishes. I'm a simple breakfast person with no complaints but can easily imagine many would be disappointed with the continental breakfast. I had I great stay at the Super 8, was very happy with the price & definitely would stay again.
Stayed 5 nights in Jan 2023
Response from Management Team on Feb 1, 2023
Dear Gibert,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Regards,

4/10 Poor

Lakeisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mary

Stayed 1 night in Oct 2022
Response from Management Team on Oct 26, 2022
Dear Mary,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

10/10 Excellent

Rigoberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2022
Response from Management Team on Sep 14, 2022
Dear,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Management Team on Aug 23, 2022
Dear AprilWe appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Management Team on Aug 9, 2022
Dear Brandy It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!
When my husband and I arrived to our room, we immediately got online to look for another hotel. Bugs on floor, room was over 90 degrees.
Stayed 1 night in Jul 2022
Response from M on Jul 21, 2022
Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. I hope you will forgive this error and the service that did not meet your expectations and give us another opportunity in the future to host you even better. Sincerely, Management Team

10/10 Excellent

Brian

Stayed 1 night in Jul 2022

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Our room was comfortable and clean. I saw none of the problems that some of the previous reviews mentioned. It was quiet and I felt safe.
Stayed 2 nights in Mar 2022
Response from Sajan Patel on Apr 10, 2022
Thank you for your review, we are so happy to see that you enjoyed your stay with us. We cannot wait to see you again next time you are in town and provide you again with an excellent service and stay.

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The hotel and staff were excellent and friendly.
Stayed 1 night in Mar 2022
Response from Sajan Patel on Apr 10, 2022
Thank you for your great review! We appreciate your kindness towards our wonderful staff. Thank you for choosing La Quinta and sharing your comments.

8/10 Good

Selena

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not bad provided what I needed
It was good. I do understand it’s a 2 star not that I’m a 5 star person but the hotel needs some Renovation desperately. The staff was very friendly and professional. Loved the way the outside had extremely good lighting since I work nights and have to leave when dark.
Stayed 4 nights in Dec 2021

4/10 Poor

Michael

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Super 8 Stay for Two Days
Cold….heater did not work in room….front desk brought a portable heater for 2nd day of stay.
Stayed 2 nights in Nov 2021

8/10 Good

Nieshia

Stayed 1 night in Nov 2021

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Roaches in room and cigarette burn holes on comforter.
Stayed 1 night in Nov 2021

4/10 Poor

Courtney

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a major change — the pool Is closed due to Covid. We literally checked in & locked ourselves in the room because there were people loitering in the parking lot & a few of the individuals continued to harass other guests as well as myself in the parking lot begging for money and rides. It was a shame because my kids were scared to even go to sleep.
Stayed 1 night in Oct 2021

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean it was a non smoking room but smell of smoke, there where cigarette butt in room, cigarette burns in comforter. electric outlet was missing cover plate. microwave was broken.TV speaker was broken. there was a blood stain on one of the pillow cases, mold in bathroom. fridge would fall forward when open.
Stayed 2 nights in Oct 2021

10/10 Excellent

Albert Tyson

Stayed 6 nights in Oct 2021

8/10 Good

JEFF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Contrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
I had to leave the hotel because of roaches everywhere
Stayed 1 night in Oct 2021

6/10 Okay

Jorge

Stayed 1 night in Sep 2021

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked location and i didn't like people hanging around outside
Stayed 1 night in Sep 2021

8/10 Good

Desmond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 1 night in Sep 2021

2/10 Terrible

Bryan

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Just a horrible experience. Didn’t even sleep because I was so miserable. The air did not work, the shower was just a trickle and the bed was so hard I couldn’t even lay on it. Never again!
Stayed 1 night in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021