poor room management
Posted Oct 2, 2016
After 12 hours of driving arrived at motel, given room on third floor and when elevator opened greeting me was a hysterically crying women in the hall. She was ushered down the hall by another women to the doorway adjacent to my room. Opened the door to my room, towels thrown around floor and bed, bed not made, obviously no service at all after last occupant. Now a young man joined the women next door and a loud argument ensued. Back down the elevator to front desk, two people were on duty. When told of the argument on third floor one of them headed up stairs and told the other to find a room for me. After several minutes with the computer, he gave me the key to the room across the hall from the argument, The other man was returning as I headed upstairs as he was talking to security - police? Back on the third floor argument quieted down and door closed, but opened the door to my new room, once again towels on floor bed not made. Back down to front desk, one of the men on duty apologized, after several minutes again given room adjacent to front desk, he made sure it was made up, but my key didn't work, he remedied that. Room was OK, but alarm on clock radio didn't work, so used my phone.