Ratings based on 64 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Green Bay, WI

Avoid HOLA HOTEL - it is primitive!

Posted Mar 3, 2015
Pros: Essentially nothing
Cons: Everything - new owner would help - better just shut it down.
Location: Not much!
I have had much better bathrooms while camping than one has here. I had to remove the shower head and clean it myself - water never hot and the sink had no plug so that I could fill the basin and only cold water--- that may be the custom in Brazilian homes - but at a hotel?!? Staff was cold and of course essentially spoke not a word of English. I had lost a bag and asked for a survival kit - maybe a toothbrush or razor? They pointed to the pharmacy down the road. Nothing. And a sliver of soap, no shampoo, towels in sad shape, hard, uncomfortable bed, internet that was free but absolutely worthless-- only worked in the lobby but dial-up 20 years ago was much faster than this. Staff changed all the time and did their thing without even recognizing our presence. Breakfast was weird - juices that were watered-down and tables that wobbled. The pool was so filthy that when I asked about swimming the manager looked out and said "I better get someone to clean it first!" (They never did). Not much of a pool anyway, more a wide spot in the cement… AVOID THIS HOTEL for business or pleasure - it simply is HORRIBLE and not a pleasure! And US $110/night for this? Ridicules!
5 out of 5
for Everyone
by A verified traveler from Queens, NY, USA

Friendly staff, great location, free breakfast

Posted Jan 26, 2012
Pros: Friendly staff
Cons: Pool closes early
Location: Close to restaurants and bus station
Hotel is very clean, comfortable, and convenient to bars and restaurants in Lagoa plus it is right across the street from the bus station which makes it easy for you to get a bus to go any where in Floripa. Staff was very helpful even though I cannot speak Portuguese, especially from Luri who would use google translator to give me information on all the great beaches to go to. They also have a delicious free breakfast. They also have a pool to relax in.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2017 on Hotels
4 out of 5
by A verified traveler

Hotel bem proximo do comercio e restaurantes

Posted Apr 24, 2017 on Hotels
bom café da manhã, perto do Centrinho da Lagoa, facil estacionamento, local tranquilo, hotel limpo e quarto espaçoso.
4 out of 5
for Everyone
by A verified traveler from castelo ES

Hotel agradável

Posted Mar 14, 2017
Café da manhã normal, equipe de atendimento agradável, limpeza ótima, confortável.
4 out of 5
by Ricardo from Brasília

Bom hotel

Posted Mar 12, 2017 on Hotels
Hotel localizado nas proximidades do centrinho da lagoa da Conceição. Dá para se movimentar a pé pela área. O hotel eh bom, simples, mas confortável, numa área bem silenciosa e tranquila, o café eh melhor do que o de casa, apresenta opções de bolo, pães, cereais. Meu quarto era bem pequeno, com uma TV de 19 polegadas sem tv a cabo. Colchão não era ruim, ar cond. bom. 5 vagas de garagem. Funcionários muito bons! Eh uma ótima opção pra quem não liga pra frescuras!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 5, 2017 on Hotels
4 out of 5
by Luiz

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
4 out of 5
by Luis Marcelo

Ótima localização

Posted Jan 31, 2017 on Hotels
Lugar calmo, bem limpo!! Muito bem localizado! Vale o quanto se paga! Café bom e quarto bom tb.
5 out of 5
by Ketlen

This traveler left a rating score only Posted Jan 26, 2017 on Hotels