Beach nearby, white sand

Reviews of Luna Alvor Bay

3 out of 5
Luna Alvor Bay
Urbanização Torralta, Praia de Alvor, Portimao, Algarve

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 481 reviews" "
Rating 8 - Good. 183 out of 481 reviews" "
Rating 6 - Okay. 40 out of 481 reviews" "
Rating 4 - Poor. 5 out of 481 reviews" "
Rating 2 - Terrible. 3 out of 481 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Aoife

Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveler

Stayed 7 nights in Jul 2019

8/10 Good

ryan

Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice touch acknowledging my wife's birthday No sunshine on our balcony Not enough lifts Not enough sun loungers , No sleep for 2 nights because of noise from other apartments
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location with just a few minutes stroll to the beach and ten minutes to the centre where you will find fabulous places to eat and drink. Rooms are clean and well equipped with comfy beds and good size fridge/freezer. Breakfast offers lots of choices from cooked to cold selection and is delicious. Staff in the bar, restaurant and room cleaning were all lovely.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 14 nights in Sep 2019

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Great location, friendly staff, clean and comfortable.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was the slowness of the lifts. If you're on the 10th floor, it takes a while.
Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent apartment very clean and well maintained, very compact . 10 min walk to village and 5 mins to beach. Would highly recommend it .
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Wolfgang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and hotel very clean and tidy. Staff very good.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, clean spacious rooms with great kitchen facilities. Easy walk to town or to the beach. Pool was nice and relaxed with plenty of space. It’s a shame the king size bed was two large singles stuck together, but overall a great stay. Staff were friendly and helpful at all times.
Stayed 4 nights in Aug 2019

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, who are super helpful. Hotel has all the basic amenities and the breakfast had really good selection. However I think we just came in the wrong time as there was a local festival so it was a bit noisy, and hotel would benefit from an extra elevator or two (there are only 2 for a 12 floor building).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished, nice pool area, nice room, friendly staff. Definitely recommended
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel clean, the staff were friendly and no sign of people saving pool beds, there were plenty. We had a complimentary bottle of fizz and cake sent to our room for a birthday which was a nice surprise. The only problem we found was not the hotel or staff but unreasonable guests smoking in the adjoining room, with the smoke coming through into our room through air con, who refused to adhere to hotel rules and regs. As a result the hotel moved us into another room and were extremely apologetic.
Stayed 9 nights in Jul 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable adult only hotel great location
Nice adults only hotel very friendly staff. Reception staff so helpful and friendly quick check in and out and arranging taxis and day tours etc .. one issue shower was cold was reported but not fixed while I was there. walking distance to the beach and a few minutes from the centre of town
Stayed 4 nights in Jul 2019

6/10 Okay

Suzan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Do not believe the pictures!! there are several buildings in front of this hotel and two other hotels in front of the Luna. Each room has a kitchen in the bedroom which would have been ok but the kitchens smell awful from other people cooking before you, yuck! Best part was the beach as you walk out go left! great bistro and rent the chairs for half or whole day! VALENTINO's Pizza and Pasta is excellent!! Homecooked food!!
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and clean. It is also very convenient to the local restaurants and bars
Stayed 7 nights in Jul 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you with us. Best regards, Luís Simões - GM

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An overall very well run hotel. Staff were lovely. A calm and inviting atmosphere. Rooms are spacious and modern. 5 minute walk to the beautiful beach. Views, if requested, are great from rooms. Highly recommend this Hotel.
Stayed 7 nights in Jul 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the 3 hour wait to get a room,and the room was not as nice as last year's, but it was ok
Stayed 7 nights in Jul 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Short walk to beach or shops and restaurants. Room was clean and comfortable. Staff friendly and helpful
Stayed 5 nights in Jul 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and very modern as it has been refurbished recently it seems. Lovely rooms with sea views and has everything needed for a a stay. Would love to come back!
Stayed 7 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Housekeeping the first week of our holiday left a lot to be desired door left open twice one day room not attended to complete opposite to our experience the year before where we couldn’t have been happier
Stayed 21 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room brilliant. Every thing you need was there.
Stayed 7 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, excellent staff and spotless. Highly recommended.
Stayed 7 nights in Jun 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in May 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean,modern, comfy beds and pillows. Defiantly worth paying a little extra for the amazing sea views. Staff very attentive, polite and friendly.
Stayed 6 nights in May 2019
Response from LS on Jul 16, 2019
Thank you so much for your comments! It was a pleasure to have you as our guest. Best regards from Alvor, Luís Simões

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I messaged through expedia the week prior to request an early check in, without any response, I messaged on facebook, no reponse. When we arrieved I was told there was no ealy check in available, dispite the fact I could have booked a room for the night before for £40. I was told check in was at 4pm, not 3pm as stated on the website. We had both been up all night, our flight was at 5.30, they could have neen a bit more accomodating. We reported on day one of our nine day stay that the shower unit was hanging off the wall, we were told someone would look at it, that could be all they did, as nothing was done.
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location to the beach and town.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and handy"...................................
Stayed 10 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly nothing more to add ! !!
Stayed 21 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
My third stay usually really pleased but this room was a little disappointing looked like mould on some tiles in the bathroom general furniture a bit worn. They used to supply dressing gowns but didn’t this time. Staff good as ever.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location.rooms kept very clean.staff helpful
Stayed 14 nights in May 2019
Response from LS on May 28, 2019
Hello, thank you very much for your comments! Hope to see you again soon. Best regards, Luís Simões GM

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The location of the hotel was gd with a short 5 minute walk to the the town of alvor and a couple minutes to the beach.
Stayed 7 nights in May 2019
Response from LS on May 28, 2019
Hello, thank you very much for your comments! Hope to see you again soon. Best regards, Luís Simões GM

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel,well situated with a superb view and the staff were excellent.
Stayed 8 nights in Apr 2019
Response from LS on May 16, 2019
Hello sir, thank you so much for your comments. It was a pleasure to have you in Alvor. Best regards, Luís Simões GM

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beech and the village centre and was clean, quiet with friendly staff
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location brilliant,views amazing had a lovely break
Stayed 7 nights in Apr 2019
Response from LS on May 16, 2019
Hello, thank you very much for your comments! Hope to see you again soon. Best regards, Luís Simões GM

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only fault we had was the shower went cold to quick. We had to wait 20 mins apart for water to heat...
Stayed 7 nights in Apr 2019
Response from LS on May 28, 2019
Hello, thank you very much for your comments! Hope to see you again soon. Best regards, Luís Simões GM

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very good. Lovely hotel. Great position. Very clean.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019