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Outdoor pool
Outdoor pool
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board

Guest reviews

4.0 out of 5 Very Good
973 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationMission Hospital - Mission Viejo7 min drive
Popular LocationSoka University of America13 min drive
AirportOrange County, CA (SNA-John Wayne)16 min drive
Popular LocationFivePoint Amphitheatre17 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 365 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible with Roll In Shower, Non Smoking

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible with Roll In Shower, Non Smoking
  • Standard Room, 1 King Bed, Accessible with Roll In Shower, Non Smoking

    Room amenities

    • 366 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible with Roll In Shower, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 599 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Upgrade)

    Room amenities

    • 603 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Upgrade)

About this area

Laguna Hills

The Hills Hotel, Ascend Hotel Collection is located in Laguna Hills. Mission San Juan Capistrano is a notable landmark, and travelers looking to shop may want to visit Irvine Spectrum Center and South Coast Plaza. Marguerite Aquatic Complex and Sawdust Art Festival Grounds are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Visit our Laguna Hills travel guide
Map
Popular Location

What's nearby

  • Mission Hospital - Mission Viejo - 7 min drive
  • Irvine Spectrum Center - 7 min drive
  • Soka University of America - 13 min drive
  • Orange County Great Park - 15 min drive
  • FivePoint Amphitheatre - 17 min drive

Getting around

  • Laguna Niguel Station - 8 min drive
  • John Wayne Airport (SNA) - 16 min drive

Restaurants

  • Starbucks - 3 min walk
  • Romano Cucina - 5 min walk
  • Outback Steakhouse - 8 min walk
  • Diho Siam - 3 min drive
  • Bravo Burgers - 3 min drive

About this property

The Hills Hotel, Ascend Hotel Collection

3-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and concierge services. All 147 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and pillowtop beds are standard, as are plasma TVs with cable channels.
The Hills Hotel, Ascend Hotel Collection offers 147 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 32-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Extended parking

Food and drink

  • Breakfast available for a fee: USD 5-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 7:00 AM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Dogs and cats only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 per person (approximately)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills

Frequently asked questions

Can I cancel my reservation for free at The Hills Hotel, Ascend Hotel Collection and receive a full refund?
Yes, The Hills Hotel, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Hills Hotel, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Hills Hotel, Ascend Hotel Collection?
As of Aug 15, 2020, prices found for a 1-night stay for 2 adults at The Hills Hotel, Ascend Hotel Collection on Aug 16, 2020 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Hills Hotel, Ascend Hotel Collection have a pool?
Yes, this property has an outdoor pool.
Is The Hills Hotel, Ascend Hotel Collection pet-friendly?
Yes, The Hills Hotel, Ascend Hotel Collection allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much is parking at The Hills Hotel, Ascend Hotel Collection?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM–7:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is The Hills Hotel, Ascend Hotel Collection located?
Situated in Laguna Hills, this hotel is 6.1 mi (9.8 km) from Irvine Spectrum Center and within 12 mi (20 km) of Mission San Juan Capistrano and Orange County Great Park. Dana Point Harbor and South Coast Plaza are also within 20 mi (32 km).

Guest reviews

Overall score and ratings for The Hills Hotel, Ascend Hotel Collection

4.0
Very Good
973 reviews
5 - Excellent
384
4 - Good
330
3 - Okay
155
2 - Mediocre
67
1 - Poor
37
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.9
Property condition
3.0 out of 5 Okay

    The presence of a police vehicle outside the hotel in the process of arresting someone right outside the entrance was a bit disconcerting to say the least. The hotel room was small and the bathroom was awful. Nowhere to hang towels, not one towel rack. Not enough towels were provided for 3 people and tiny bath towels....

    Stayed 1 night in Jul 2020
    4.0 out of 5 Good
      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The pool and the room were lovely. Checking in was very simple and workers were polite. I had no problems what’s so ever getting into the room or ran into problems within. I will definitely stay here again in the future.

      Stayed 2 nights in Jul 2020
      5.0 out of 5 Excellent
        This traveler didn’t leave comments with their review
        Stayed 5 nights in Jul 2020
        5.0 out of 5 Excellent
          This traveler didn’t leave comments with their review
          Stayed 2 nights in Jul 2020