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The Hills Hotel

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Lobby
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Suite, 1 King Bed (Living Area Powder Room) | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Hills Hotel

The Hills Hotel

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
25205 La Paz Rd, Laguna Hills, CA, 92653

Explore the area

  • Popular LocationSoka University of America9 min drive
  • Popular LocationIrvine Spectrum Center14 min drive
  • AirportOrange County, CA (SNA-John Wayne)19 min drive
  • Popular LocationCoto de Caza Golf and Racquet Club22 min drive

Room options

About this area

Laguna Hills

The Hills Hotel is located in Laguna Hills. Mission San Juan Capistrano is a notable landmark, and travelers looking to shop may want to visit Irvine Spectrum Center and South Coast Plaza. Marguerite Aquatic Complex and Sawdust Art Festival Grounds are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Soka University of America - 9 min drive
  • Mission San Juan Capistrano - 12 min drive
  • Irvine Spectrum Center - 14 min drive
  • Orange County Great Park - 17 min drive
  • Coto de Caza Golf and Racquet Club - 22 min drive

Getting around

  • Laguna Niguel Station - 8 min drive
  • John Wayne Airport (SNA) - 19 min drive

Restaurants

  • Hot Off The Grill - 5 min walk
  • Cecilia's Tortilla Grill - 6 min walk
  • Ironwood - 6 min walk
  • Romano Cucina - 6 min walk
  • Flamingos Mexican Grill & Bar - 7 min walk

About this property

The Hills Hotel

3-star hotel
Located close to Irvine Spectrum Center, The Hills Hotel provides dry cleaning/laundry services, a bar, and a 24-hour business center. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and 7 meeting rooms
  • A ballroom, a vending machine, and a 24-hour front desk
  • Guest reviews speak highly of the overall value
Room features
All 147 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 55-inch plasma TVs with streaming services and cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (11000 square feet)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 30 per person (approximately)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member

Frequently asked questions

Does The Hills Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hills Hotel?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at The Hills Hotel on Feb 28, 2023 start from $122.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hills Hotel pet-friendly?

Yes, The Hills Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hills Hotel?

Self parking is free at this property.

What time is check-in at The Hills Hotel?

Check-in is from 4:00 PM - 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Hills Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hills Hotel located?

Situated in Laguna Hills, this hotel is within 12 mi (20 km) of Irvine Spectrum Center, Mission San Juan Capistrano, and Orange County Great Park. Dana Point Harbor and South Coast Plaza are also within 16 mi (25 km).

Can I cancel my reservation for free at The Hills Hotel and receive a full refund?

Yes, The Hills Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Hills Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1008 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 320 out of 1008 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 146 out of 1008 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 63 out of 1008 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 59 out of 1008 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

Ayman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2023

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Some updates and repairs are needed in main areas. The room was nice. Glad it had no tub shower combo.
Stayed 3 nights in Dec 2022

10/10 Excellent

Masahiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Laguna Hills.
Stayed 1 night in Dec 2022

8/10 Good

Charles J.

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is excellent for us, especially when we have our dog with us. Two of our three daughters live in Mission Viejo. We were able to spend Thanksgiving with them,

4/10 Poor

Daniel

Liked: Staff & service
Seemed like a nice place and staff was very friendly. However, my room smelled like a toilet (think it was coming from the shower drain) and had very thin walls. Could hear the freeway, the neighbors, and those in the hallway very clearly.
Stayed 1 night in Nov 2022

8/10 Good

Jaina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere inside the hotel was fabulous the rooms not so much it was average. The price was a bit much for an average room with a freeway view
Stayed 1 night in Oct 2022

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Dining options were great, breakfast, lunch. Has a breakfast Buffet. The hotel is right off the freeway which makes it convenient.The staff is very friendly and someone is always cleaning
Stayed 2 nights in Oct 2022

8/10 Good

Duvon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Be careful when checking in because they dont tell you how much they are going to charge you. Ask questions because the front desk is not organized. Then the only thing the manager has the offer me is a cheap free breakfast.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lynne

Stayed 1 night in Oct 2022

4/10 Poor

Rob

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service