Ratings based on 85 Verified Reviews

4.4 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Swindon UK

Small condo on the coast

Posted Aug 23, 2017
Pros: Location, friendliness of staff and other guests, watching the turtles, relaxing
Cons: refurbishment of condo, air conditioning
Location: By La Haina which is a great town too go by, Beach close by, Supermarket and health food stores within a short driving distance
This was a great find, though the condo we stayed in was a little dated ithad everything you would need. The complex was small and had two small pool ,which overlooks the sea, with a beach two minutes walk. The added bonus was watching the turtles feeding on the rocks directly below complex. If you want somewhere lively than this won't be the place for you, but if you want somewhere to relax and chill this will tick all the boxes. A number of the guests we spoke to were returners, and if we ever go back to Maui i would definitely stay here again only for longer.
Comment from Hotel Management
Aug 25, 2017 by Julie, Hotel Management
Aloha Heidi, Thank you for the review and we appreciate your business. We do have some units with A/C and upgraded, so next time you think of Noelani please let us know, we will be happy to assist you. Mahalo Nui Loa
2 out of 5
by Ruslan

$200 for professional cleaning

Posted Aug 22, 2017 on Hotels
They charged us $185 for professionally cleaning a sofa after they lied to Hotels that they have breakfasts and Hotels gave us $200 discount for our next stay. I guess it was a little bit of retaliation. Shabby furniture, the mentioned sofa was really old and uncomfortable to sleep on. No A/C.
Comment from Hotel Management
Aug 25, 2017
Aloha Ruslan, The professional cleaning fee was for the damage on the sofa found upon your check out. Breakfast is continental breakfast for 1st day upon your arrival at our Cabana which is listed as on any of our third parties sites, we do apologize if there was any confusion. We do offer some units that are upgraded and offer A/C, based on availability and request. We appreciate our guests feedback, we thrive to provide a comfortable and enjoyable stay and best customer service. Mahalo,
3 out of 5
by A verified traveler

I do not recommend

Posted Aug 15, 2017 on Hotels
I don't understand the good reviews. I was so surprise at that it didn't have the A/C in the hot area, and I didn't get my room housekept at all during my stay. The location is near the beach, which was almost the only great point.
Comment from Hotel Management
Aug 25, 2017
Aloha, We appreciate all feedback as we strive for best customer service to our guests here at Noelani. We do have some units that offer A/C and is based on your bookings requests as well as availability, as each unit is privately owned. We hope next time you visit please contact us directly and we will be happy to assist you with a room with A/C. Mahalo,
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
There was no ai rconditioning in the room just fan. Nite cool. no cleaning service every day. Beautiful location
Comment from Hotel Management
Aug 25, 2017
Aloha, Thank you for your review. We do offer some units with A/C upon booking request and availability, however yes we have some great wind trades where A/C is not always needed. Cleaning service is provided every other day at no cost to the guests. Noelani is a privately owned condominium resort. We hope next time you think of Maui you book with Noelani! Mahalo,
5 out of 5
by Allison

Romantic And private

Posted Aug 7, 2017 on Hotels
It was very nice and private. I just think that people should be able to play music during nom-quiet hours (it was 1pm!)
Comment from Hotel Management
Aug 25, 2017
Aloha Allison, Mahalo for the 5 star review. Noelani is a gem in paradise in Maui, and most of our guests stay with us for the quietness and serene views. We do offer free Mai Tai and Hawaiian Music on Fridays at the pool area from 5 to 6pm. We hope next time you think of Maui you think of Noelani!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great place to stay with daily views of turtles.

Posted Jul 31, 2017
Pros: Free use of bodyboards. Free use of washer and dryer. Friendly staff. You can book tours directly with them - same price as doing it yourself.
Cons: Booked a bike tour through the hotel. Didn't tell we could have drove to bike company's office for the start - which would have save us time and $$.
Location: Snorkelling and turtle watching right beside the hotel.
All the units look onto the ocean - so for the price, comfort, and location, it's a great deal. We stayed at five places on Maui and The Big Island (including the Sheraton Kona), and this was our favourite place during our 2-week trip. You can stay at this one location for your entire time in Maui - and do all the drives from here - including the northern and eastern route to Hana. The drive to the OGG airport is 45 minutes - through the middle of the island.
Comment from Hotel Management
Aug 25, 2017 by Julie , Hotel Management
Aloha, Thank you for the great review. So glad to hear you were able to enjoy your stay with us. Sorry to hear about the miss information on your bike tour, we try to offer our guests concierge service upon your arrival to ensure you do enjoy the things to do on Maui! Your feedback is important to us and I will pass this on. We can only strive to do better by listening to our guests comments. We hope next time you think of Maui you think of Noelani! Mahalo,
3 out of 5
by A verified traveler

Posted Jul 27, 2017
Need to update facility and provide working fans if air conditioning is not going to be provided. Room was not very clean as evidenced by the baseboards. The fan was nothing but dust which blew around the room.
Comment from Hotel Management
Aug 27, 2017 by Noelani Staff, Hotel Management
Aloha, Thank you for your feedback, we can only strive by your comments and try to do better. Each unit is privately owned, and your findings during your stay will allow us to address the issues immediately to each owner and department. We do have some units that offer A/C, so we hope next time you looking at staying at Noelani we can help you book. Mahalo,
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco CA

Posted Jul 23, 2017
Condo was really nice and comfortable. Newly remodeled kitchen. Next to the ocean, perfect view to wake up to. The only downside was the washer/dryer unit was broken, but the hotel accommodated us with free AC. Will stay here again and recommend this condo.
Comment from Hotel Management
Sep 1, 2017 by Julie, Hotel Management
Aloha JC, Thank you for the review, our units are privately owned and sometimes appliances break unexpectedly. We are glad we were able to reconcile the issue soon. We hope your return soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Great location but disappointing staff experience.
Comment from Hotel Management
Jul 14, 2017 by Jackie, Hotel Management
Aloha, Thank you for the review. Your feedback is important to us. Our staff thrives for best customer service and we are sorry to hear you felt they were not up to your expectations. Mahalo.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

Breathtaking view, facilities need updates

Posted Jul 11, 2017
This place has an amazing view from every room, it's seems. There is NO beach access directly infront of the hotel. The pools are small. Some condos have NO AC so beware especially during summer as the heat could be absorbed by the rooms and stay hot till about 10 at night before it starts cooling. The fans in the room do not suffice. It is a small community. If this is your first time coming to Maui, look somewhere else... unless being secluded and doing absolutely nothing but hang at the pool is your jam, then this might be your place.
Comment from Hotel Management
Sep 1, 2017 by Julie , Hotel Management
Aloha Via, Thank you for your review. Noelani condos all offer Ocean Front Views and are privately owned. Some of the owners have already installed AC in their units with more to do so soon. We hope our guests enjoy the island in the summer time when it's hotter in the units and yes our beautiful pools. We look forward to your return soon!