Nice hotel - shame about the decor/reception staff
Posted Oct 20, 2013
Booked an executive double room with access to the executive lounge. Had to remind reception that the room came with transfer to the airport by private car. Reception tried to say that we could go by coach even though they could see we had a 7 month old baby with us and a lot of luggage.
Further, reception tried to say that we had received an upgrade to our room even though we had already booked and paid for the same.
Aside from the above 2 unfortunate points, our stay was a pleasant one.