Lobby sitting area

Reviews of Hotel One The Mall Lahore

3 out of 5
Hotel One The Mall Lahore
105 A, The Mall, Lahore

Reviews

6.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well total wastage of money as they are not maintaining Pearl continental standards
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a cosy room!! With satisfactory amenities Would love to be back here again if I have to
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Room and the bed linens were very smelly and dirty there were only one towel in the bath room I would never recommend this hotel to anyone.
Stayed 1 night in Feb 2019

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total rip off, dont stay here
Dont trust the pictures that are shown on the room images here. I booked a deluxe suite but the room that I got was totally opposite to a "Suite" . The room was stinking and very small, and being a claustrophobic it was a very difficult stay for me. Moreover, they close their doors at 12, I arrived late and had to call their service number several times to get the main gate of the hotel opened. Would never recommend this to anyone.

8/10 Good

Asif, Williamsport, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Asif, Williamsport, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Excellent location; clean room; good breakfast; most helpful and courteous staff. very good value for money.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never going back
I will just keep it simple. Its location is good as it is close to the airport. The breakfast was good and the overall impression you get is pretty good but the room was horrible. The beds and pillows were soggy and there was a strange smell (moisture/humidity) in the room like it has been closed for a while so I had trouble sleeping, I just couldn't wait to get out of that room and the night to be over with.

8/10 Good

Zaheer, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Lahore
Very good hotel with friendly staff and good quality room. Also provided a car to the airport free of charge.

2/10 Terrible

Mustafa, Washington, DC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better choices elsewhere in the city
The room smelled musty. The bed linen was dirty with black stains on the sheets, which had obviously not been washed for sometime. There were soot-like dust stains on the sofas. The bathroom got flooded when I took a shower. They leave plastic sandals for you to walk around in the wet bathroom. I thought that the hotel cost was too high in relation to the quality of the place. I had picked the place because it appeared to be relatively centrally located opposite the Aitchison College. However, there are other hotels in Lahore in the same price range that would offer relatively clean accomodation. I asked the concierge for help with a taxi and they arranged a dirty cab. Car rental companies in the city offer attractive rates with clean, chauffeur cars that are a much better option, I learned later. Despite claims about high speed internet access, there was no access in the room or in the lobby. On the positive side, the staff were helpful and courteous. Perhaps, they did not realize what a shabby accomodation they operate.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist gut gelegen. Frühstück war in Ordnung. Absoluter Pluspunkte: Sehr bequeme Matratze und sehr geräumiges Zimmer.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Marc, Paris

Liked: Staff & service, property conditions & facilities
Hôtel calme et central au personnel attentionné.
Seul hic: la machine de cartes de crédit qui a refusé mes 2 cartes Visa au moment de payer. Le manager de l'hôtel a pourtant accepté de me laisser rentrer à Paris et que je lui fasse un virement bancaire le lendemain ce que j'ai fait. Je connais peu d'hôtels occidentaux qui auraient été aussi conciliants.

6/10 Okay

Van, 中国

Liked: Staff & service
非常一般
典型的经济型酒店,类似于国内的如家和7天。网上付款之后,到了酒店居然说没查到我付款了,还跟我要钱,后来我给他们发了我的酒店确认邮件,他们才知道我已经付款了。早餐非常简单,没什么特别的。酒店位置属于郊区,周围也没什么可以游览或者逛街的地方。我开了10分钟的水龙头,居然没放出热水,而且也没人打扫房间。唯一的好处是,我去机场的时候,他们提供了免费的班车。