Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Solo Sokos Hotel Lahden Seurahuone

4 out of 5
Solo Sokos Hotel Lahden Seurahuone
Aleksanterinkatu 14, Lahti

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 442 reviews" "
Rating 8 - Good. 179 out of 442 reviews" "
Rating 6 - Okay. 30 out of 442 reviews" "
Rating 4 - Poor. 8 out of 442 reviews" "
Rating 2 - Terrible. 4 out of 442 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
Came for the Finalndia-hihto race. Very convenient downtown hotel, about 20 minute walk from race center, 10 minute walk from train station. Lots of bars and restaurants nearby. Trattoria in restaurant is very good, but pricey. Was disappointed hotel had no gym. Liked the hotel bar.
Stayed 3 nights in Feb 2024

10/10 Excellent

Luc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWSOME breakfast bed super confi hot water in shower in a matter of seconds excellent tap water
Stayed 3 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel we stayed in this trip
It was fantastic, we got upgraded, the room was incredible !! Beautifully designed and loft style, wood bathtub, very happy with the accommodation :)
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel
I don't know how many times I have stayed at this hotel. Everything is just perfect.
Stayed 1 night in May 2022
Response from Reception on Aug 14, 2022
Thank you for your kindly words. :)

8/10 Good

Marja-Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hanna / Vastaanotto on Jan 11, 2022
Hei! Kiitoksia vierailustanne Lahden Seurahuoneella. Kuulemme mielellämme miten vieraidemme vierailu on sujunut ja miten voisimme parantaa vierailukokemusta entisestään. Toivottavasti tulette vieraaksemme uudemman kerran!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel in the center of Lahti
Solo Sokos Hotel in Lahti is modern, well equipped, clean and conveniently located in the heart of city center. Highly recommended to anyone visiting Lahti
Stayed 1 night in Dec 2021
Response from Hanna / Reception on Jan 11, 2022
Thank you for amazing review! Hopefully you will visit us again.

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Lahti
Nice stay in Lahti in a very good hotel. My only problem was my room was very hot and I could not cool it down.
Stayed 4 nights in Aug 2021
Response from Hanna / Reception on Sep 7, 2021
Hi! Thanks for staying with us. We appreciate your feedback! I'm sorry to hear the temperature in the room was too hot. Temperature is adjusted on same level on each rooms, but you should adjust it 2-3 degrees colder or hotter. Unfortunately seems that this time the it wasn't working properly. Hope to see you again in the future!

8/10 Good

Aoife

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Hanna / Reception on Sep 7, 2021
Hi! Thanks for staying with us. We appreciate your feedback! Welcome again!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Facility is excellent and staff are very compete t and helpful. Restaurant was excellent.
Stayed 5 nights in Aug 2021
Response from Hanna / Reception on Aug 23, 2021
Hello! Thank you for your lovely feedback! Welcome back again! WBR, Hanna / Reception

10/10 Excellent

Elina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay from US and it just a wonderful hotel. Everyone was professional, friendly and pleasant. We had a wonderful, quiet room away from the street with large space and all modern technology with dimming lights, automatic switches etc, very large bathroom with shower and beautiful coloring and tiles. Bed was large and comfortable. Overall a great stay and I would recommend highly.
Stayed 2 nights in Aug 2021
Response from Anna / reception on Aug 21, 2021
Thank you Elina for your review! Nice to hear that you enjoyed your stay with us. Hope to see you again soon!

8/10 Good

Sampsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great location, friendly staff & good beer!
Stayed 1 night in Dec 2020
Response from Arto, Reception on Dec 10, 2020
Thank you for staying with us and leaving feedback! Merry Christmas!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Lahti very
It was a very good stay. A nice hotel, very good location, very good service, a very nice high quality restaurant, good inside parking, and what else! We would not go anywhere else in Lahti. And yes, a really good breakfast also. You will not be disappointed.
Stayed 1 night in Oct 2020
Response from Lahden Seurahuone on Oct 14, 2020
Thank you for your stay and have a great autumn!

10/10 Excellent

Jani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Lahti
The hotel staff was really friendly and helpful. The place itself is clean, well maintained and the breakfast was excellent and extensive. My room was perfectly fine, the decor was a bit too beige for my tastes - not very modern moodwise - but everything was new and clean. The location could not be more perfect.
Stayed 1 night in Aug 2020
Response from Hanna / Vastaanotto on Aug 8, 2020
Thank you for your review!! Awesome! Let's keep up the good job. Welcome again!

10/10 Excellent

Sepideh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was really great and amazing experience , everything was really good. We recommend it to everyone for sure!
Stayed 1 night in Jul 2020
Response from Hanna / Reception on Aug 1, 2020
Thank you for your review! Have a great summer and welcome again! -WBR, Hanna / Reception

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Hanna / Reception on Jan 24, 2020
Hi, Thank you for your review! We love to hear what we could improve. Wish you the best and hope to see you next time!

8/10 Good

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness
New hotel in need of a good clean
I felt like this could be a good hotel but they are letting themselves down by cutting corners. It is recently built hotel but they are not doing a good job maintaining it. My room was dirty with nail clipping and dust mites on the floor under the desk and under the bed. The shower was very mouldy. I don’t think they spend enough time cleaning. The restaurant is ok. The breakfast is very good. The area and location is very good in Lahti. The bed was comfortable. They don’t have an on site gym, which is disappointing for a business hotel. Overall i felt like it was ok, but a little bit overpriced for what they deliver.
Stayed 3 nights in Aug 2019
Response from Karoliina on Aug 31, 2019
Hi Andrew! Thank you so much for your feedback. I will forward this to our cleaning supervisor and also for our hotel manager. We have high standards in cleaning and in this case it seems that we have failed them really bad. My deepest apologies! We don't have our own fitness / gym room anymore, but there are few gyms nearby that provide a daypass and excellent workout facilities.

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019
Response from Reception / Hanna on Jul 25, 2019
Thank you for your review! Welcome again:)

8/10 Good

Teemu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018
Response from Hanna / reception on Dec 26, 2018
Thanks for your review! Welcome again!

8/10 Good

Alfred

Stayed 1 night in Sep 2018
Response from Karoliina / Reception on Sep 19, 2018
Thank you for your rating, welcome again! :)

8/10 Good

Fliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, courteous, clean and professional.
Solo Sokos hotel is central in Lathi,Finland. The room was basic but perfect for my needs. The staff were friendly and provided good service. They listened and were very helpful. The food is good with an excellent breakfast buffet. I was visiting family and although I was arriving very late a quick call to the hotel meant I was able to register and get to my room quickly for a much needed sleep. I would recommend this hotel as the service was good and the staff are willing to help you in any way they can. Looking forward to staying there again.
Stayed 3 nights in Aug 2018
Response from Hanna/reception on Aug 14, 2018
Thank you for your lovely review! We really appreciated it! We want to hear what our customers has to say and always want to improve our service! Have a lovely week! WBR, Hanna Reception

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, room comfort
Nice experience
One night trip to Lahti. The Hotel has an excellent location in the middle of the city. Room was nice and silent. Breakfast was above average and staff was friendly overall. Would stay again.
Response from Hanna / Reception on Mar 27, 2018
Hi! Good to hear that your visit went well! We really want to enchant our guests. Hope to see you in the future!

6/10 Okay

Sami, Pori, Finland

Liked: Staff & service, property conditions & facilities, room comfort
Ok hotel in center of the town
Good spot for the hotel. Staff was good. Room were bit dusty. Otherwise good.
Stayed 1 night in Nov 2017
Response from Karoliina / Receptionist on Dec 1, 2017
Thank you for your feedback. I'm so sorry to hear that your room was dusty! Did you contact reception about that? We could have fixed that on site. I hope that you will visit us again so we can show you that our cleaning standards are high and that we can do better! :)

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Lahti business/vacation combo
If you like to experience night life and high energy, this is a great place! If you are seeking a quiet atmosphere, don't stay in downtown Lahti. The hotel itself was nice with very friendly and helpful staff. Room was clean but too warm.
Stayed 1 night in Aug 2017
Thank you for your feedback. It was nice to read that you thought our hotel was nice and our staff friendly & helpful, as it should be! :) We do have quiet rooms, facing the inner court. Unfortunately due to our capacity we can't put everybody in those quiet rooms. With every guest we do our best to fullfill preferences and wishes for the room. You're most welcome to visit us again! Sincerely, Karoliina; Reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you for your five star rating, you're most welcome to visit us again! Sincerely, Karoliina; Reception

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The service and rooms were of a very high standard. We have stayed at this hotel on several occasions and it has always been a pleasant experience.
Dear Richard, Thank you for your feedback! Happy to hear that enjoy staying with us - welcome again! -Milja / Solo Sokos Hotel Lahden Seurahuone, reception

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Downtown hotel
Well-situated Hotel was a good choice for me on this one-night business trip in Lahti. Lots of good restaurants within 5 minutes of walk.
Thank you for your feedback! Welcome again! -Milja / reception / Solo Sokos Hotel Lahden Seurahuone

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tanja, Espoo, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend to others
Nice comfortable room and a big bathroom. A bit noisy as the room was on the street side. Breakfast was excellent.

10/10 Excellent

Ray, Virginia Beach, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer concert attendance
Enjoyed our one night stay to attend a summer concert.

8/10 Good

Anton P.

Liked: Cleanliness, staff & service, room comfort
Holiday.
Good clean hotel with good location, friendly staff and close to shops in cente of town.

10/10 Excellent

Rodney, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Excellent all round. Could not fault.

10/10 Excellent

watson ariyaphuttarat, Lahti Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Be back again for sure :)

10/10 Excellent

brad, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed in a great location
My wife joined me for a business trip, and the hotel was just what we needed. Small but cute rooms, great staff, excellent food and centrally located near shopping, dinning, etc.

2/10 Terrible

Visiting Finn

Disliked: Staff & service, room comfort
Not what we expected
The hallways were very dirty, building old and had to pull our luggage long way, including stairs to get to our room.Our room was "Superior", that is slightly larger, but there was nothing superior about it! The receptionist was not at all help full with information. esp re: hotel parking and how to access the garage.

10/10 Excellent

Tarja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava valinta
Hotellin sijainti on erinomainen, kauppakeskuksia, hyviä ruokapaikkoja ja puisto on kävelymatkan päässä. Meillä oli koira mukana ja kaikki meni loistavasti. Pieni yksityiskohta jäi mieleen; hotellin kylpyhuoneessa oli hyvin suunnitellut peilit. Sähköauton lataus onnisui hyvin.
Stayed 1 night in Dec 2023

10/10 Excellent

Tapio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
En suosittele, vaan menen muualle ensi kerralla
Huoneen siivous tehty hutiloiden, mutta se hoidettiin mallikkaasti saapumispäivänämme kuntoon. Lähtiessämme löysimme sängyn alta lisää roskia, joten sieltä ei selkeästi oltu siivottu. Tai jos oltiin, niin huonosti. Mukava sänkyä ja hyvät unet oli. Parvekkeellinen huone oli hyvä.
Stayed 1 night in Aug 2023
Response from Helena on Sep 3, 2023
Hei Traveler. Kiitos palautteestasi. Olemme pahoillamme, että huoneenne on siivottu puuttellisesti, eikä huonetta ole siivottu hotellimme standardin mukaisesti. Pyrimme tarkentamaan huolellisuutta siivouksen yhteydessä. Jokainen palaute on meille mahdollisuus kehittää toimintaamme ja parantaa palvelukokemusta seuraavaa vierailua ajatellen. Toivottavasti näemme teidätkin vielä meillä uudemman kerran. Ystävällisesti, Helena vastaanotosta.

10/10 Excellent

Antti

Stayed 1 night in Aug 2023

10/10 Excellent

Niko

Stayed 1 night in Jul 2023

10/10 Excellent

Jari

Stayed 1 night in May 2023

8/10 Good

Kari

Stayed 1 night in May 2023

8/10 Good

Umur izgi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Terhi

Stayed 2 nights in Mar 2023
Response from Roosa on Apr 2, 2023
Hei Terhi!Kiitos arvokkaasta arvioinnistanne. Kaikki palaute auttaa kehittämään toimintaamme, jotta voimme tarjota vieraillemme parhaimman mahdollisen vierailukokemuksen.Olisi mukava kuulla vierailustanne, ja siitä, mikä laski kokemustanne. Olisiko ollut jotain, jonka olisimme voineet tehdä toisin?Toivottavasti saamme teidät kuitenkin pian uudelleen vieraaksemme!

8/10 Good

Jerker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Roosa on Mar 6, 2023
Hey Jerker!Thank you for your valuable feedback. Feedback helps to develop our operations so that we can give our visitors the best possible user experience.We are glad you had a good time as our guest and the visit went well. I hope we will have you as our guest again soon. :)

8/10 Good

Minoru

Liked: Cleanliness, staff & service, property conditions & facilities
たまたまであるが、土曜に夜に宿泊した少年たちがサウナの中、夜中まで大きな音を立てて騒いでいて、眠れなかったし、サウナが落ち着いて楽しめなかった。
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Kallis hotellin keskustassa
Yhden hengen huone oli pieni ja hämärä. Ikkunaa ei saanut auki, ilma ei vaihdu. Sänky oli omaan makuuni liian pehmeä, mutta tyynyjä oli tarjolla moneen makuun. Ystävällinen henkilökunta ja runsas aamiainen. 183€/yö on tästä majoituksen tasosta Lahdessa aivan liian korkea hinta.
Stayed 1 night in Feb 2023

10/10 Excellent

Tuulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viihtyisä
Stayed 1 night in Feb 2023

8/10 Good

Hinriikka

Stayed 1 night in Jan 2023