Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews of Parador Villa Parguera

3.5 out of 5
Parador Villa Parguera
PR 304 Km.3.3, Lajas

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 1004 reviews" "
Rating 8 - Good. 329 out of 1004 reviews" "
Rating 6 - Okay. 143 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista es hermosa!
Stayed 2 nights in Mar 2024
Response from Parador Villa Parguera on Mar 19, 2024
Estimada Jessica;Gracias por tomar su tiempo en ofrecernos su evaluación. Fue un placer recibirle

10/10 Excellent

Sonia

Traveled with family
Liked: Amenities, property conditions & facilities
Customer service
Stayed 1 night in Mar 2024
Response from Parador Villa Parguera on Mar 19, 2024
Dear Sonia;Thank you for your review

8/10 Good

Johnny, Humacao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion agradable y remodelada,céntrico para caminar a todas las amenidades,vista espectaculares a los cayos y más !! Quizás le falta remodelar áreas como el lobby,restaurante y entrada !!
Stayed 2 nights in Mar 2024
Response from Parador Villa Parguera on Mar 19, 2024
Estimado Johnny gracias por tomar su tiempo en ofrecernos su evaluación. Hemos tomado nota de sus comentarios. Nuestro compromiso con nuestros clientes es mantener un servicio de excelencia y atender de inmediato todas aquellas áreas donde haya espacio para mejorar. Esperamos recibirle nuevamente

4/10 Poor

Luis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was far from my minimum expectations. The bed was very uncomfortable and the bathroom was very uncomfortable.
Stayed 2 nights in Feb 2024

8/10 Good

MARIVETTE

Stayed 2 nights in Feb 2024
Response from Parador Villa Parguera on Mar 24, 2024
Dear Marivette;Thank you for your review.

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities
Cat got in the room. I have allergies and there was no one available to change the sheets. I had to do it myself. Problems with the bathroom.
Stayed 7 nights in Jan 2024

10/10 Excellent

William

Good
Stayed 1 night in Feb 2024
Response from Parador Villa Parguera on Feb 16, 2024
Dear William;Thank you for your reviewSee you soon!

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 1 block walk to a very cute downtown w/ bars, restaurant and waterfront activities like kayaking and the amazing bioluminescent bay tours. The highlight of our trip. Our room had a small walk out patio that looked out at water. I am a big guy and the bed was a bit soft for my preference.
Stayed 1 night in Feb 2024
Response from Parador Villa Parguera on Feb 12, 2024
Thank you for taking your time to write us your review. We are very happy to know that you had an excellent experience at our Parador that you enjoyed the waterfront activities as well as the beautiful view from your room.We hope to see you soon.

10/10 Excellent

Glendessa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! The courtyard was spacious and beautiful. There were so many options to sit and look at the water. We were so happy with our room which led right out to the courtyard. The pool was wonderful. We stayed on a Monday to Wednesday, so our only not get to try the bar or restaurant. We found the town to be great and enjoyed our other dining experiences
Stayed 3 nights in Jan 2024
Response from Parador Villa Parguera on Feb 12, 2024
Dear Glendessa,Thank you for taking your time to share your review with us. We are glad to know that you had a lovely stay and enjoyed your room and the wonderful view.We hope you can visit us again and enjoy our Aquamarina Restaurant and Pool Bar.See you soon!

10/10 Excellent

Robert, Carolina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms and the beds are now very comfortable to sleep in. Great air conditioning too. We love the tranqui atmosphere of the garden area - love sitting and contemplating the peaceful scene of the Caribbean here
Stayed 1 night in Feb 2024
Response from Parador Villa Parguera on Feb 11, 2024
Dear Robert;Thank you for taking the time to write us a review. We are glad to know that you had a pleasant stay at our Parador.We hope you visit us again soonHave a beautiful day!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from the room, top notch room.
Stayed 3 nights in Jan 2024
Response from Parador Villa Parguera on Feb 4, 2024
Dear Carol;Thank you for your review. We are happy to see that you had a beautiful stay and enjoyed the magical view from our rooms. We hope you can visit us againHave a beautiful day!

10/10 Excellent

Jingwen_Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and within the walking distance, there are a lot of restaurant and recreation facilities. The only problem with the room is that there are many mosquitos, which looks a bit bothering for my stay.
Stayed 1 night in Jan 2024
Response from Parador Villa Parguera on Feb 4, 2024
Dear Jingwen_Iris;Thank you for taking the time to write us a review, We have taken note of your comments. Our commitment to our clients is to maintain an excellent service and immediately attend to all those areas where there is room for improvement. We hope to welcome you againHave a beautiful day

10/10 Excellent

Jenny, Wilmington

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Dec 2023
Response from Parador Villa Parguera on Dec 18, 2023
Dear Jenny; Thank you for your review. We are verry happy to see that you had an excellent experience. See you soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Front waterview espectacular, Walking distance to the plaza activities are amazing. Best recommendation ever.
Stayed 1 night in Nov 2023
Response from Parador Villa Parguera on Nov 14, 2023
Dear Carlos; Thank you for sharing your experience and your review with us. We are very happy to see that you had an espectacular one. It was a pleasure. We hope you can vist us again. See you soon!

10/10 Excellent

Wilmarie Colon, Aibonito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Parador Villa Parguera on Oct 18, 2023
Dear Wilmarie Colon;Thank you for your review. We are happy to see that you had an excellent experience. See you soon

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, nice views, close to restaurants.
Response from Parador Villa Parguera on Oct 16, 2023
Dear Daniel;Thank you for your review. We are very happy to see that you had a great experience, that you enjoyed our views and our staff gave you the excellent service you deserve. See you soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the bay. Very tranquil.
Stayed 3 nights in Sep 2023
Response from Parador Villa Parguera on Oct 7, 2023
Dear Jessica; Thank you for your review. We are very happy to see that you had a great experience at our Parador. We hope you can stay with us again. It was a pleasure

6/10 Okay

Abraham

Liked: Cleanliness, staff & service
The Hotel properties needs some improvement and not have a small refrigerator,iron,coffee machine.
Stayed 2 nights in Aug 2023
Response from Parador Villa Parguera on Sep 4, 2023
Dear Abraham;Thank you for taking the time to write us your review. We have taken notes of your comments and recommendations. Our commitment to our clients is to maintain an excellent service and immediately attend to all those areas where there is room for improvement.We hope you can visit us again. It was a pleasure

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and beautiful. The rooms were very clean and comfortable. We’re coming back for sure
Stayed 1 night in Aug 2023
Response from Parador Villa Parguera on Aug 30, 2023
Dear Eileen;Thank you for your review. We are glad to see that you had a peaceful stay; enjoyed the comfort and cleanliness of the rooms and that you will definitely return. We will welcome you with great enthusiasm

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and close to excellent food with reasonable prices.
Stayed 4 nights in Jul 2023
Response from Parador Villa Parguera on Aug 1, 2023
Dear Evelyn;Thank you for your review. We are happy to see that you had a beautiful stay and enjoyed our excellent food. We hope you can visit us again

6/10 Okay

Iliana

.
Stayed 2 nights in Jul 2023
Response from Parador Villa Parguera on Jul 25, 2023
Dear Iliana;Thank you for your review

4/10 Poor

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from Parador Villa Parguera on Jul 11, 2023
Dear Jennifer;Thank you for your review!

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Parador Villa Parguera on Jul 3, 2023
Dear Enrique;Thank you for your review!

8/10 Good

Jose, Pelham

Stayed 2 nights in May 2023
Response from Parador Villa Parguera on Jun 20, 2023
Estimado Jose;Gracias por su evaluación.

8/10 Good

CHRISTIAN M

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Parador Villa Parguera on Jun 20, 2023
Dear Christian;Thank your for sharing your experience with us.We hope you can visit us again soonHave a beautiful day

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
El servicio es excelente, desde antes de llegar en la llamada de confirmación de la reservación hasta el último segundo de la estadía. Muy limpio, tranquilo, acogedor, seguro, en fin, recomendado 100%. Un lugar para regresar.
Stayed 2 nights in Apr 2023
Response from Parador Villa Parguera on May 3, 2023
Estimada Liz;Gracias por tomar su tiempo en ofrecernos su evaluación. Nos llena de mucha emoción poder ver el fruto de nuestro esfuerzo y dedicación en ofrecer un servicio de excelencia a todos nuestros huéspedes. Nos alegra saber que nos considera un lugar tranquilo, acogedor y seguro para usted.Será un honor recibirle nuevamente.Le esperamos

10/10 Excellent

Daisy

Liked: Cleanliness
Beautiful ocean view. Next to entertainment.
Stayed 3 nights in Apr 2023
Response from Parador Villa Parguera on May 3, 2023
Dear Daisy;Thank you for your review. We are happy to see that you enjoyed our beautiful views. See you soon!

10/10 Excellent

Mary, Key West

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and tight on the water.
Stayed 6 nights in Apr 2023
Response from Marie Ann López on Apr 24, 2023
Dear Mary;Thank you for your time writing us a review. We are happy that you had a wonderful time. It was a pleasure serving you. See you soon!

8/10 Good

Lymari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the vintage theme the breakfast need improvement
Stayed 2 nights in Mar 2023
Response from Parador Villa Parguera on Apr 10, 2023
Dear Lymari;Thank you for taking the time to write us a review. We are happy to see that you lived the vintage theme. We have taken notes of your recommendations. We hope we can see you again in the future. Have a wonderful day!

10/10 Excellent

Migdalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always it was beautiful and we had a wonderful time.
Stayed 2 nights in Mar 2023
Response from Parador Villa Parguera on Apr 10, 2023
Dear Migdalia;Thank you for your time writing us a review. We are happy that you had a wonderful time. It was a pleasure serving you. See you soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Parador Villa Parguera on Apr 25, 2023
Dear Stephanie;Thank you for your review. Have a beautiful day!

10/10 Excellent

Ivelisse, Caguas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities
Stayed 2 nights in Mar 2023
Response from Parador Villa Parguera on Mar 30, 2023
Dear Ivelisse;Thank you for your review. We are happy to see that you had an excellent experience. See you soon!

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marie Ann López- Supervisora de Turno on Mar 18, 2023
Dear Olga; Thank you for your feedback. We are very happy to see that you had a good experience. We hope you had a wonderful stay.

8/10 Good

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room front the ocean was awesome. An excellent view of the bay.
Stayed 2 nights in Mar 2023
Response from Parador Villa Parguera on Mar 12, 2023
Dear Damaris;Thank you for your review. We are happy to see that you had an awesome experience and enjoyed the beautiful view of the bay.It was a pleasureSee you soon!

2/10 Terrible

PAMELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the property early and paid for another hotel. They refused a refund. I left because the staff were never around to help, I could barely get a drink at the hotel bar. Additionally, the restaurant was closed but they allowed no outside food and had no coffee machines or fridges. Most important, the room was not clean. There was no toilet paper rod! The floor looked rusted and dirty, the shower head barely worked. They did not clean the room or replace my bath mat. They tried to charge me an extra $100 and yelled at me about it until they later realized their mistake. The sheets were old and scratchy. It was one of the worst hotel experiences I’ve had in a long time. I didn’t realize how stressful it was until I went to another hotel! This hotel needs to modernize and be more helpful to the guests. It’s no longer a 3 start hotel.
Stayed 2 nights in Feb 2023
Response from Parador Villa Parguera on Mar 2, 2023
Dear Pamela; Thank you for taking your time writing your evaluation. We are sorry to see that you left the property early and did not agree with our policies. But you were aware of our non-refundable policy before you booked your stay. Also, you know that a refund was made immediately as soon as we found out that a mistake was made in your account, charging you 70.00 (not 100.00) by mistake. We’re very sorry that you did not feel comfortable in our hotel. We keep our rooms very clean. However, we have taken note of your comments. Our commitment to our clients is to maintain an excellent service and immediately attend to all those areas where there is room for improvement.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Parador Villa Parguera on Mar 1, 2023
Estimado Jose;Gracias por ofrecernos su evaluación. Fue un placer servirle. Esperamos recibirlo nuevamente.Excelente día

6/10 Okay

Elvira A Santiago

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
I did like that my room was very near to the beach with a very beautiful view. I didn't like that eating at the restaurant was not allowed to be charged to my room.
Stayed 3 nights in Feb 2023
Response from Parador Villa Parguera on Feb 28, 2023
Dear Elvira A. Santiago;Thank you for your review. We are very happy to see that you enjoyed the beautiful views. We have taken notes of your comments. Our commitment to our clients is to maintain an excellent service and immediately attend to all those areas where there is room for improvement.We hope you can visit us again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
What a view can't be beat in Lajas ocean front view breathtaking if you want convenience and views this is your place.
Stayed 1 night in Feb 2023
Response from Parador Villa Parguera on Feb 28, 2023
Dear David;Thank you for taking the time giving us a review. We are happy to see that you had a great experience at our Parador. It was a pleasureSee you soon!

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 3 nights in Feb 2023
Response from Parador Villa Parguera on Feb 8, 2023
Dear Hector;Thank you for taking the time to write us your review. We are happy to see that you had a nice experience. We hope you can stay again soon.Have a beautiful day

10/10 Excellent

Rafael

Stayed 1 night in Feb 2023
Response from Parador Villa Parguera on Mar 12, 2023
Dear Rafael;Thank you for your review.

8/10 Good

Maryluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is beautiful, the view is breathtaking. It is calm, but not boring. It has something special. I would appreciate a little refrigerator, although coolers are welcome, and a coffeemaker to enjoy it in the morning with that view!!
Stayed 2 nights in Jan 2023
Response from Parador Villa Parguera on Jan 23, 2023
Dear Maryluz;Thank you for taking your time giving us a review. We have taken notes of your comments, Our commitment to our clients is to maintain an excellent service and immediately attend to all those areas where there is room for improvement. We hope you can visit us again soonHave a beautiful day!

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jordan, Carpinteria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! The room for 4 was a bit small, but clean and comfortable. Staff was super friendly and the pool was top notch. But what you really are paying is for the LOCATION! It’s right in front of the beach and 3 min away from the night life in La Parguera. If I ever need to stay in the area again, I would stay at this inn again.
Response from Parador Villa Parguera on Jan 31, 2023
Dear Jordan;Thank you for taking the time to give us a review. We are very happy to see that you had a great experience at our Parador, that you enioyed our beautiful view and location. It was a pleasure having you with us. We will love to serve you againHave a beautiful day!

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of La Parguera in Lajas is beautiful place, the "cayos " are some special and natural.
Stayed 2 nights in Jan 2023
Response from Parador Villa Parguera on Jan 10, 2023
Dear Mary;Thanks for taking your time giving us a review. We are very happy to see that you had a beautiful experience. It was a pleasureSee you soon!

8/10 Good

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es muy buena.
Response from Parador Villa Parguera on Dec 28, 2022
Estimada Margarita;Gracias por ofrecernos su evaluación. Fue un placer servirle.

8/10 Good

Danette

Stayed 1 night in Dec 2022

10/10 Excellent

Lydia E.

Traveled with partner
Liked: Staff & service, property conditions & facilities
El parador es hermoso , limpio los cuartos cómodos mi esposo y yo pasamos un tiempo bien bonito era su cumpleaños y lo disfruto. Lo único malo fue la piscina estaba fría pero en Navidad se puede entender Se lo recomiendo para descansar y disfrutar.
Stayed 2 nights in Dec 2022
Response from Parador Villa Parguera on Dec 28, 2022
Estimada Lydia E. Gracias por tomar su tiempo en compartir con nosotros su experiencia. Nos alegra ver que disfrutaron su estadía y pasaron una bonita experiencia. Para nosotros fue y será un placer servirles.

6/10 Okay

E

Traveled with group
Disliked: Staff & service
Charged $35 for checking-in 2 hours early!
Stayed 1 night in Dec 2022
Response from Parador Villa Parguera on Dec 20, 2022
Dear Mr. Smith;Thank you for your review.We are sorry that you did not agree with our policies. Check-in time is 4pm. You are not required to pay an additional fee unless you want the room earlier, as in your case.

10/10 Excellent

Cosme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept, nice gardens and beautiful ocean views! Will come back soon!
Stayed 2 nights in Dec 2022
Response from Parador Villa Parguera on Dec 18, 2022
Dear Cosme; Thank you for taking the time giving us a review. We are very happy to see that you had a nice and beautiful experience. It was and it will be a pleasure serving you. See you soon

2/10 Terrible

Gwendolyn

Stayed 1 night in Dec 2022