Ratings based on 317 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from Newcastle
Building work ruined stayPosted Nov 20, 2015
Pros: Location on edge of old town of Annecy was very convenient.
Cons: Either close hotel during refurbishment work or make guests aware in advance and perhaps isolate floors where works taking place.
Location: Close to restaurants and shops and short walk to Lake Annecy.
This hotel was not to the standard I would expect of a 4* grading - room was very small, no way of regulating the heating as turning off the radiator made no difference and the bathroom flooded every time a shower was taken. Hotel was undergoing refurbishment; the room next door was one of those being worked upon with drilling and hammering with power tools from early morning until late afternoon. As you would expect in addition to the very loud incessant noise there was lots of dust and some unpleasant white flakes kept falling from the ceiling. There was no mention of the building work on the hotel's website nor was any indication or apology given at check-in. It wasn't until the second day when the water was disconnected to our bathroom that we were offered a change of room, although the manager advised that it wouldn't be any quieter than our current room. A very disappointing stay.
for Everyoneby A verified traveler
Posted Nov 4, 2015
This hotel was a convenient location all around for us, as we used the rail and it was in walking distance for everything we did. The staff was very accommodating to us. This was a beautiful lake town to explore on foot and drink wine in.
for Everyoneby A verified traveler from UK
Centrally Located 4* Star HotelPosted Sep 22, 2015
Pros: It is a smart, well-located hotel.
Location: The old and new towns and the lake are all within easy walking distance. There are good rail and bus links to other towns nearby.
We stayed for three nights and had a superior room on the 7th floor with a balcony and a good view over the square. The hotel is located within easy walking distance from the bus and train stations and the old town which has plenty of places to eat. The bed was comfortable and the room and bathroom were clean and modern. The room had tea/coffee-making facilities, a fridge and a safe and plenty of space to hang clothes.
for Everyoneby A verified traveler from leeds
Central locationPosted Sep 15, 2015
2 minutes walk from the old town, nice comfy room with a balcony which I didn't expect. Very secure private parking. But like most hotels, breakfast is expensive for what you get.
for Everyoneby A verified traveler from Gatineau, Québec.
Très bien situé dans un secteur pietonnié.Posted Sep 15, 2015
Pros: Son positionnement au centre des activités et la gentillesse de ses employés.
Cons: Meilleure facilité pour se rendre à l'hôtel.
Location: Tout est à proximité.
Hôtel situé dans un secteur pietonnié rendant un peu plus difficile de trouver l'hôtel. Toutefois, une fois cette situation réglée, tout se trouve à proximité de marche.
for Familiesby Diana from Suisse
AgréablePosted Aug 23, 2015 on Hotels
Sympa Annecy , boutique, groupe de musique et spectacle de rue excellent!!
for Couplesby George from London, Canada
Short stay in AnnecyPosted Aug 17, 2015 on Hotels
Stayed for two nights during a visit to Annecy in August 2015. Hotel is conveniently located only a 5 minute walk from the train station, and 8 minutes from OldeTown. Our room was very small, but clean, with the bed taking up the majority of the space. Very basic hotel, the best part of which, is its location. Definitely not a four star hotel as claimed. Good for a short overnight visit.
for Couplesby A verified traveler
Annecy stopover.Posted Aug 17, 2015 on Hotels
Central location close to the old town. Helpful staff. Parking booked, but didn't need it in the end as we got a free spot on the road outside until 9am. Probably smallest room in the hotel, but good enough.
for Couplesby Heidi from Lillehammer
Greit hotell i turistmaskinen annecyPosted Aug 16, 2015 on Hotels
Greit hotell med sentral beliggenhet i turistmaskinen annecy. Flott å få parkert bilen i eget parkeringshus ved hotellet. Dog trangt å kjøre inn. Rommet vårt var knøtt lite.Det var riktig utfordrende å ta seg frem i folkemengden og finne plass på restaurantene. Riktig hyggelig og vakkert blomsterflor ved elven, som ligger rett rundt hjørnet for hotellet.
for Couplesby Lavigne
Mitigé.Posted Aug 12, 2015 on Hotels
Nous avons été déçu lors de notre arrivée de ne pas avoir a disposition notre chambre dés 15 h elle n'etait pas prete, d'autant que nous avions deja peu de temps pour allez profiter du lac vu la chaleur.il est vrai qu'un bus venait d'arriver!c'etait un peu la loi du plus fort...!!!! Sinon le personnel est agréable la chambre propre et disposant d'une trés bonne literie.