Not as expected or pictured
Posted Aug 17, 2015
We had booked a room with a sofa couch and a full sized bed, what we got was a sofa couch and a small roll away bed. The sofa bed was also in an area so small that it could not be pulled out all the way so we slept uncomfortably. I was very disappointed because I was expecting to have the beds promised to us in our reservation, but that did not happen.
Fortunately the staff was friendly, however they did not speak any English, other than a basic script given to them so that they could tell customers how to check in, but they couldn't answer any other questions.