Ratings based on 400 Verified Reviews

4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 17, 2017
Nice hotel close to all facilities. Wi-fi was extremely poor though
Comment from Hotel Management
Feb 19, 2017 by Reception, Hotel Management
Dear Guest, Thanks for your comment. You enjoyed your stay in our hotel, this is our best reward. Do not hesitate to ask the reception all day or night for a better wifi connexion, or any thing you would need. We hope to greeting you again next time, Best Regards,
4 out of 5
by A verified traveler

Great Hotel in a wonderful location in Annecy!

Posted Oct 13, 2016 on Hotels
Good rooms and service! Modern amenities in a sweet location!
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Dear Guest, I would like to thank you for this warm recommendation. We would love to welcome you again this winter. Best regards,
4 out of 5
by A verified traveler

Clean, central, good hotel. Safe choice

Posted Oct 10, 2016 on Hotels
Clean rooms, albeit not as modern as the lobby. Rooms are simple but unimpressive. Good breakfast, kind personnel, great location. Overall a good choice.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear guest. Many thanks for your comments and recommandation. Best regards.
4 out of 5
by A verified traveler

Clean and new

Posted Oct 9, 2016 on Hotels
Walking distance to attractions
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Dear guest. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

good location, near to train station.

Posted Oct 4, 2016 on Hotels
Hotel was good but breakfasts were expensive.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
Dear Thank you very much for your nice review. We are glad to read that you enjoyed our breakfast buffet. Best regards,
5 out of 5
by A verified traveler

Good choose

Posted Sep 25, 2016 on Hotels
Amazing
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your perfect mark. It is our best reward to get your satisfaction. We hope to greeting you again, Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Beautiful hotel, good location

Posted Sep 20, 2016 on Orbitz
This is a lovely hotel situated right by the train station, which makes arrivals and departures super easy. It's also close to old town Annecy and the lake. The room was perfect for a short visit, and we were able to store our luggage during the day which made things very easy. The staff was very friendly and helpful and recommended restaurants and provided us with a map of the town. I would totally stay here again!
Comment from Hotel Management
Sep 23, 2016 by Novotel Atria , Hotel Management
Dear Guest, Thank you very much for this wonderful comment. I shared it with all the staff, your satisfaction is our best reward. We hope to see you again, Best Regards,
3 out of 5
by A verified traveler

Rooms could do with upgrading.

Posted Sep 11, 2016 on Hotels
We enjoyed the city.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Dear guest. Many thanks for sharing your comments. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Close to transport network

Posted Sep 4, 2016
Very close to Train station and have bus go to Geneva Airport. It's perfect.
Comment from Hotel Management
Sep 9, 2016 by Room's department manager, Hotel Management
Dear guest. Many thanks for your good rating about your stay in our hotel. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Close to transportation network

Posted Sep 4, 2016
Very close to Annecy Tarain Station . If you want to go to Geneva Airport, there has a bus near the Train Station. It's perfect to me.
Comment from Hotel Management
Sep 9, 2016 by Room's department manager, Hotel Management
Dear guest. Many thanks for your good rating about your stay in our hotel. Best regards.