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Room type

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite, 1 King Bed with Sofabed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool


This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of La Galeria, Thirteen Threads Fair Trade Store and Maya Women's Center, and Azul Maya Archaeological Museum. Panajachel Municipal Market and The Maya Traditions Herbal Medicine Garden are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 100 rooms boast deep soaking tubs and offer balconies and TVs. Cable TV, room service, and phones are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Porta Hotel del Lago provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Event facilities measuring 4724 square feet (439 square meters) include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Porta Hotel del Lago is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Children's club (free) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 4724 
  • Conference space size (meters) - 439 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Meeting rooms 5 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Number of meeting rooms - 3 
  • Outdoor pool 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Supervised childcare/activities (free) 
  • Terrace 
  • Total number of rooms - 100 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Supervised childcare/activities (free)  


Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Balcony 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Hair dryer (on request) 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Shower/tub combination 
  • Television 
  • Turndown service 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 7 AM and 10:30 AM.

Porta Hotel del Lago has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Playground on site 
  • Boat tours nearby 

Spa Services

  • Hydrotherapy treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10, Pet maximum weight in lb is 22

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 per person (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (roundtrip)
  • Pet fee: GTQ 200.00 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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