Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool

Location

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of La Galeria, Thirteen Threads Fair Trade Store and Maya Women's Center, and Azul Maya Archaeological Museum. Casa Cakchiquel Arts Center and Museo Raúl Vasquéz are also within 15 minutes.

Hotel Features

A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna, and a conference center are onsite.

Room Amenities

All 100 rooms boast deep soaking tubs and offer balconies and TVs. Other amenities available to guests include room service, phones, and desks.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Porta Hotel del Lago provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 4725 square feet (439 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and a complimentary children's club. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Porta Hotel del Lago is a smoke-free property.

  • Outdoor pool 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Bar/lounge 
  • Restaurant 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of floors - 5 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Tours/ticket assistance 
  • Free WiFi 
  • Pool umbrellas 
  • Total number of rooms - 100 
  • Children's club 
  • Spa treatment room(s) 
  • Meeting rooms 5 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Conference center 
  • Conference space size (feet) - 4725 
  • Free self parking 
  • Conference space size (meters) - 439 
  • Number of meeting rooms - 5 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Supervised childcare/activities 
  • Children's pool 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Balcony 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer (on request) 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Television 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 7 AM and 10:30 AM.

This hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Playground on site 
  • Boat tours nearby 

Spa Services

  • Hydrotherapy treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GTQ 200.00 per pet, per day
  • Dogs and cats only
  • 1 per room (up to 22 lb)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one way)
  • Pet fee: GTQ 200.00 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Porta Lago
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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