Lake Austin Vacations from $365

the staff are the BEST. i lost my phone and somehow, they were able to track me down and return it- it was a miracle! Am eternally grateful

Overall decent hotel/resort, a number of fast food type restaurants inside which were fairly expensive. Laundry is offered but was far too expensive, so I found a 24 hour laundromat a bus ride away and paid $4. Bed was comfortable, blackout blinds did their job, aircon was quiet and effective (especially needed during the 43 degree days!), internet was very fast and reliable. Checkin is at 3.30, $25 if you want to check in earlier. There is a Walgreens just down the road (2 minutes) if you want to buy snacks or drinks etc rather than in the hotel which doesn’t have prices. Nearby public transport is good and reliable.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Buen servicio 👍

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....