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Reviews of Comfort Suites Sulphur - Lake Charles

2.5 out of 5
Comfort Suites Sulphur - Lake Charles
2505 S Cities Service Hwy, Sulphur, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 571 reviews" "
Rating 8 - Good. 147 out of 571 reviews" "
Rating 6 - Okay. 53 out of 571 reviews" "
Rating 4 - Poor. 37 out of 571 reviews" "
Rating 2 - Terrible. 20 out of 571 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean rooms with comfortable beds.
Stayed 1 night in Apr 2024

4/10 Poor

Kierra

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel is old, out dated, and not clean. The toilet was dirty- dried fecal matter, and hair was everywhere. Would never stay here again, and definitely don't recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen, Lake Charles

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not find a nicer staff. Sure there are nicer hotels around but not for this price and they made us feel like family.
Stayed 3 nights in Mar 2024

10/10 Excellent

Teniqua

Liked: Cleanliness, amenities, property conditions & facilities
The strawberry waffles
Stayed 1 night in Mar 2024

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
I did not like this property I have stayed in comfort inn in other cities and states and this one was the worst not only did the front receptionist really not make a person feel welcome but the room was terrible dead cockroach in the bathtub huge door in the bathroom where you can't even move around in the bathroom and left the doors closed if it's open it's impossible to get past the toilet into the shower the TV was small the remote control was old didn't even have a sleeper on it no bathtub carpet to put down had to use one of our regular towels to step on to get into the shower coffee pot already had water in it who knows how long it was there and the location of the coffee pot up on the microwave was not good carpet was dirty had a mildew smell to the room elevator making noise needs WD-40 closing and opening breakfast was okay not much of a selection big trucks parked in the front of the hotel parking lot taking up more than two spaces would definitely not want to rent a room from this hotel again for $100 I could probably be in motel 6 or super 8 with a lot more quality hotel room
Stayed 1 night in Mar 2024

10/10 Excellent

Darvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything checked off
Stayed 2 nights in Feb 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They served a whole breakfast. Modern, clean and cost efficient!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Conor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the carpet is old, everything worked and was clean. We appreciated the good night’s rest. We would stay here again.
Stayed 1 night in Jan 2024

6/10 Okay

Glen

Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Facelift
Stayed 2 nights in Dec 2023

4/10 Poor

lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water, half of outlets did not work, dirt on pillows
Stayed 1 night in Dec 2023

10/10 Excellent

David, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Llord

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and staff very friendly. Great Value!
Stayed 1 night in Nov 2023

8/10 Good

David, Humble

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, especially the young lady on nights!

10/10 Excellent

Shano

Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was a breeze. Aysia was absolutely amazing! She was extremely kind and genuinely helpful. There was a problem with the room and she immediately took care of it by switching us to another room. She represented the hotel extremely well with her attitude and pleasant demeanor. Check out was easy and Tracey was helpful and friendly.
Stayed 1 night in Nov 2023

6/10 Okay

Juanita

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Ebony

Stayed 1 night in Jul 2023

6/10 Okay

Beth

Traveled with family and small children
Liked: Staff & service
We booked 3 rooms for road trip night stop. Our room looked like rust in bath tub, but it rinsed out…red mud? I’m not sure. Then there were items in the fridge from previous nights stay? The staff were friendly. Not sure why the fridge or tub were like that. It was late and we were up early to be on our way.
Stayed 1 night in Jul 2023

4/10 Poor

Larry

Stayed 1 night in Jul 2023

10/10 Excellent

Senovio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a one night stay
Almost everything was great. TV in room couldn't be heard even at max volume. Bed was hard and outside noise could be heard even though it traffic wasn't heavy.
Stayed 1 night in Jul 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for my 50th birthday. We were visiting Lake Charles. The hotel was quiet and clean. Nice, friendly employees. The free breakfast was great with a decent variety of food. I would definitely stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Danny

Stayed 1 night in Jul 2023

8/10 Good

Randy

Stayed 2 nights in Jun 2023

8/10 Good

Linnie

Traveled with family and small children
Liked: Cleanliness, staff & service
Night front desk guy was very nice and helpful. Rooms need updating but were decent. Only thing that I definitely didn’t like was breakfast literally only carb choices, toast waffles cereal biscuits no options outside of bread
Stayed 1 night in Jun 2023

4/10 Poor

Daniela

Stayed 2 nights in Jun 2023

10/10 Excellent

Selena

Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto que la mesa de noche no estaba limpia.En el baño se podia ver que la limpieza no fue buena.
Stayed 1 night in Jun 2023

10/10 Excellent

Elda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at this property was very friendly and helpful. The rooms were clean and spacious. The breakfast had many options and was delicious. We will be back!!!
Stayed 3 nights in Jun 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people were nice and room was clean.
Stayed 1 night in Jun 2023

8/10 Good

John

Stayed 2 nights in Jun 2023

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to everything, I will recommend to friends and family.
Stayed 1 night in May 2023

4/10 Poor

muhammad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
had to change room two time finally third room was acceptable
Stayed 3 nights in May 2023

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Try another hotel
This place is outdated and for the price we paid for one night is not worth it. Hotel still has carpet floors throughout hotel which are dirty, damage on walls. Location is also next to a older casino which has drunks around area. Only good part was breakfast. We will not be returning.
Stayed 1 night in May 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out 10
Wonderful stay
Stayed 1 night in Feb 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our room was clean and ready when we arrived. The staff was friendly and helpful. Breakfast was good and the variety was great.
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff.
Stayed 1 night in May 2023

4/10 Poor

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Suzanne

Stayed 1 night in May 2023

2/10 Terrible

Vincent

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not big and front desk was not around when you need anything. No light bulbs in the lamps. And went to get some. They gave me the wrong size. The phone doesn't work.
Stayed 2 nights in May 2023

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful rest. The staff was efficient and very personable. The breakfasts were good and fulfilling.
Stayed 4 nights in May 2023

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location. Very close to the interstate.
Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Good clean hotel
One night stay on way to San Antonio. Close to restaurants safe neighbourhood
Stayed 1 night in Apr 2023

2/10 Terrible

Adilene

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was very dirty. The toilet was dirty, the tub u had to scrub down before I took a shower. The carpet looked like it had not been vacuumed. Over all it was dirty they need better cleaning crew
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High 5
Really nice, clean, comfy hotel. Staff very personable. Bed very comfortable, room very comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

miya

Stayed 1 night in Mar 2023