Posted Jul 15, 2016
workers passing right by my front door with wheelbarrels and talking as loud as they could, very early in the morning. Lost water to our room in the morning could not shower or use toilet. No pool, no dining area. just alot of noise the entire day 8-5. Hotel clerks did not show any concern for my displeasure. Left after the first night, a total disaster. Would not recommend this hotel. The right thing to do would have been to notify me when I booked. I would have passed on this place.
Comment from Hotel Management
Jul 20, 2016 by General Manager, Hotel Management
I’ve received your review of La Quinta Lake Charles. Looks like we dropped the ball on meeting your expectations.
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.
Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.