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Reviews of Motel 6 Sulphur, LA

2 out of 5
Motel 6 Sulphur, LA
2022 Ruth St, Sulphur, LA

Reviews

6.8
Rating 10 - Excellent. 113 out of 314 reviews" "
Rating 8 - Good. 57 out of 314 reviews" "
Rating 6 - Okay. 43 out of 314 reviews" "
Rating 4 - Poor. 31 out of 314 reviews" "
Rating 2 - Terrible. 70 out of 314 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad
Stayed 1 night in Apr 2024

10/10 Excellent

Lucky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable place. The people are friendly
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Lucky, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

JENNIFER A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce colors, rooms were neat storage space
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Jacob

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awsome and the room was big with separate kitchen and living room all 3 rooms where clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 1, 2024
Hi Jacob, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Amos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Amos,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Randal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Motel 6 I've ever stayed at. Modern and clean and well maintained.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Randal,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Jonathan, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy Y. on Mar 21, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Rosa

Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 21, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Rosa

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The front desk was very helpful and sweet. But the housekeeping was terrible… they didn’t take the the trash out a few times, and the 2 days they had to clean they didn’t sweep, mop , fix the bed or clean the restroom. But the rooms were very nice.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Rosa,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great place
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Amos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Gayla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Gayla,Thank you for the 5-star rating!Lilith#Team6

6/10 Okay

Kenneth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi KennethWe hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
We love it here for work. Great price
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Sydney, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Amos

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2024

10/10 Excellent

Amos

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No question Great deal
Stayed 1 night in Feb 2024

8/10 Good

Steven, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A typical Motel 6. This location was very clean and the front desk personnel were very friendly and fast. Would stay again if in the area.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Jenna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff has been subpar to say the least. The rooms have been the biggest issue, we have been here since January 10th and we have moved rooms 5 times since that is the only resolution that is offered and still nothing actually gets resolved because with each room its just been a new issue each time.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Amos

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

SERKAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever seen
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Serkan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Amos,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Amos, sulphur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi AmosThank you, we really do love getting such positive feedback! Lilith#Team6

10/10 Excellent

Amos, sulphur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Amos, sulphur

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rachael

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Alexis

Stayed 1 night in Jan 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
They met all my needs
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lacy, sulphur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

detrashaer

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Lacy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lacy, sulphur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was roaches in my room there was a lot of hair in the beds horrible room never will I stay there again also room service came and knocked on the door at 9.00 when check out was told to me that I could check out at 12:00 horrible service rude room service staff the only one that was sweet was the guy that checked me in
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Christina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Lacy, sulphur

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Lacy, sulphur

Stayed 1 night in Dec 2023

10/10 Excellent

Lacy, sulphur

Liked: Cleanliness, staff & service, property conditions & facilities
The worked with me on payments
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Lacy,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Christopher,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Codie

Stayed 1 night in Dec 2023

10/10 Excellent

Lacy, sulphur

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lacy, sulphur

Stayed 2 nights in Dec 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Michael

Stayed 4 nights in Dec 2023

10/10 Excellent

Lacy, sulphur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

Shahin

Stayed 1 night in Dec 2023

2/10 Terrible

Kari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Gabriella

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your time. Filthy! My room wasn’t even clean and the “manager” Belinda REFUSED TO SWITCH MY ROOM because it would “create more work for the housekeepers”. I killed 5 roaches within the first ten minutes I was in that hellhole, and one of them flew at me. Old rotten food in the microwave, and pubic and body hairs were all in the tub and shower. I didn’t sleep a wink. And the staff offered NO APOLOGIES, but did treat me like a huge inconvenience rather than a valued guest. 0 out of 10 stars, and that’s being generous.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Gabriella,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6