Ratings based on 821 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gonzales, LA
extremely disappointing stayPosted Oct 18, 2017
Pros: Only positive is that is was close to I-10 so it was easy to get on the highway in the morning.
Cons: Clean the room!!!! Fix the AC unit
Location: Just stayed for one night. Close to I-10 - easy access.
Arrived to room and the smell of mold/mildew was overwhelming- it was horrible. It was worse than smoke or pet odor. Went to front desk to ask for different room and the clerk gave me a can of spray Febreeze and said that would fix it and that she didn't have any other rooms. She never checked the computer, so she had no idea, just brushed us off. Carpet/Floor was beyond dirty. Got done with my shower and after a few minutes of walking in the room, bottom of my feet were dirty. The AC unit sounded like a washing machine - it swished and swashed all night long, even when it went into standby. It was so loud it woke us up all night long. The breakfast was OK, except that the breakfast area was overrun with construction workers leaving out and coming in from working the night shift - they were very noisy and dirty. At checkout, the clerk took the key, never asked how the stay was or even acted like he cared that we had been there - no concern at all. Unless you are a construction worker in the area, stay away from this place.
for Everyoneby A verified traveler from Houston (Tomball), TX
Nice hotel. Looks like its been remodeled.Posted Oct 12, 2017
Nice clean hotel. Looks like it's recently been remodeled. Good staff. OK breakfast. Comfortable bed. Nice location. Close to downtown. Will stay here again.
for Everyoneby A verified traveler from Lake Charles, LA
Posted Oct 10, 2017
Excellent hotel. Breakfast was filling...........................
for Everyoneby A verified traveler
Descent hotelPosted Oct 9, 2017
Pros: The view of the lake out the window was beautiful. It was very quiet.
The room was very spacious. The living room area was a little stuffy, could maybe use a ceiling fan. Air condition unit could probably use a good cleaning. There was a little mold on the unit.
for Everyoneby A verified traveler from Groves Texas
Very nice for the pricePosted Sep 25, 2017
We loved our room and the front desk was very nice. However our AC did go out in the middle of the night and we woke up soaking in sweat but they did give us a discount so I was very please how they handled the situation. We will for sure be back.
for Everyoneby A verified traveler from Hicks, LA
Nice HotelPosted Aug 23, 2017
Nice quiet Hotel close to Children's Museum, lake and many other attractions. Hotel staff was exceptional. Room layout was a little awkward, but view of park & lake were great.
Posted Jul 17, 2017 on Hotels
Posted Jul 12, 2017 on Hotels
Everything was good except for the mold growing on the ceiling above the bath tub. Gross!
by A verified traveler
Soso stayPosted Jul 11, 2017 on Hotels
Ac did not work very well, elavator was slow scary and noisy, tub did not drain well, pool was not the cleanest it was indoor but hott as all giddy up no air circulation or windows.
Posted Jul 10, 2017 on Hotels