Ratings based on 440 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Houston

Easy Access

Posted Dec 11, 2017
Pros: It was great for the price and close enough for what I needed to do
Cons: The parking
Location: It's close enough to the casinos
This stay was for a brief layover and it fulfilled the job. Easy access on and off the freeway. The staff was very friendly and the complimentary breakfast was a welcome relief. My past experience with Red Roof was not a good one, so I'm happy I gave it another opportunity.
Comment from Hotel Management
Dec 12, 2017 by parul patel, Hotel Management
ear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Posted Nov 25, 2017
Price is ok but the cigarette smoke stench is strong since you walk into the room.
Comment from Hotel Management
Nov 28, 2017 by Parul Patel, Hotel Management
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
4 out of 5
by Michael

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Aug 30, 2017 by Parul patel, Hotel Management
Dear, Micheal Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
2 out of 5
by A verified traveler from Texas

Nope

Posted Aug 24, 2017
Cons: Fix water temp and dont allow dogs to stay.
Water in shower lukewarm. Very loud and walls are paper thin.
Comment from Hotel Management
Aug 26, 2017 by Parul Patel, Hotel Management
Dear, Rebecca Thank you for taking the time to tell us about your experience at the Lake Charles Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Parul Patel General Manager Red Roof Inn - Lake Charles
4 out of 5
by Jeni

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017 by Parul patel, Hotel Management
Dear, Jeni Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
5 out of 5
by RICHARD

Posted Aug 19, 2017 on Hotels
We had a very pleasant stay. Staff was friendly and very accommodating. Beds were extremely comfortable. Will go back.
Comment from Hotel Management
Aug 22, 2017 by Parul patel, Hotel Management
Dear, Richard Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
5 out of 5
by Julia

Posted Aug 14, 2017 on Hotels
Stayed two nights, rooms were clean, beds made both days we were there. Desk clerk was very friendly and courteous. Will stay there again if passing through this area..........
Comment from Hotel Management
Aug 16, 2017 by Parul patel, Hotel Management
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging need. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
3 out of 5
by russell

Posted Aug 7, 2017 on Hotels
Strip club next door. Hair in the bathroom.
Comment from Hotel Management
Aug 10, 2017 by Parul patel, Hotel Management
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
4 out of 5
by A verified traveler

Posted Aug 1, 2017 on Hotels
overall not bad
Comment from Hotel Management
Aug 10, 2017 by Parul patel, Hotel Management
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
3 out of 5
by A verified traveler

July 2017

Posted Jul 30, 2017 on Hotels
Decent place for the price. Not too far away from the mall and casino area. The smoking and non smoking rooms were on the same floor which was terrible.
Comment from Hotel Management
Aug 1, 2017 by Parul patel, Hotel Management
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615