Ratings based on 256 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Don't leave anything laying around it will be gone

Posted Mar 26, 2017
My smart watch charger disappeared from my room.. And hotel didn't care at all
4 out of 5
Recommended
for Everyone
by A verified traveler from conroe, tx

Decent Motel it was close enough to the casinos.

Posted Jan 30, 2017
It wasn't the best hotel that I've stayed in but it was decent enough... If I went back to Lake Charles again I would reuse the hotel... The staff there was very nice!!
5 out of 5
by A verified traveler

Cleanliness and service was great!!!

Posted Nov 14, 2016 on Hotels
Really felt safe. Everyone was very nice. The girl even called me as we were leaving to let me know our rear tire was low. They really went above and beyond Thank you!!!
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Oh we hope your tire was easily fixed. Thanks for staying with us. We hope you will return soon.
3 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Room and all hotel looks really rundown and walls are so thin you can hear everything going on on the other rooms
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Oh so sorry that we did not meet your expectations! We will share your comments with our management and staff for future upgrades.
5 out of 5
by A verified traveler

Great Motel

Posted Oct 30, 2016 on Hotels
Very nice staff, great free breakfast, room Clean, great amenities
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for noticing! We appreciate your business and look forward to your return.
1 out of 5
by A verified traveler from Katy Texas

what's that smell

Posted Sep 3, 2016 on Hotels
A 6 hour stay caused my spouse who's a cancer patient to be nauseated and a doctor's appointment...we where there for a funeral,that we attended drained and my husband was sick ,but tried to attend because it was his last aunt on his father's side ....our trip was upside down...
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
We are sorry for your loss. Also sorry to hear that there was a smell that prevented you from having a good hotel stay.
1 out of 5
by Jorge from Miami

Dirty and stuffy

Posted Aug 1, 2016 on Hotels
The room was dirty and it smelled like mold. The carpet was horrible. Would not recommend anyone to stay at this hotel.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
We are sorry to hear that you did not have a good stay with us. Please accept our humble apologies.
3 out of 5
by A verified traveler

Posted Jul 30, 2016 on Hotels
The hotel was old but clean, staff was very friendly. Really liked that they had a shuttle to take you to The Golden Nugget and L'auberge and back.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for your review of our hotel! While we are a few years older than most, we feel age is really only a number and you are really are only as old as you feel! Thanks for noticing how clean we are and how friendly the staff. Also, we are thrilled to know you enjoyed the free shuttle from our Super 8 Lake Charles hotel to both the Golden Nugget and L'auberge Casinos. We hope you will return to our hotel on your next trip to Lake Charles!
2 out of 5
by Monique F

Posted Jul 29, 2016 on Hotels
The bed sheets were dirty. :(
2 out of 5
by deandre

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by Midge, Hotel Management
Thank you for staying with us!