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Overall it was a great experience; casino, hotel, restaurants. But when we checked in the clerk was some what unprofessional. It seems we had interrupted her time and had a slight attitude. She gave us our rooms and off we went. Besides that everything else was great!
Hotel and grounds are beautiful. Staff is friendly and professional. Great restaurants on the facility. Don’t wast your money at the casino. Tightest slots I have ever played.
We both loved the king suite. It was well worth the money to pay and stay close to all the action in Lake Charles. The refrigerator and microwave were a pleasant surprise. The pool area was clean and comfortable. The palm trees are beautiful there. Great place for vacation.
I️ was slightly disappointed in the breakfast. More hot options would be SO much better. There were only 2 hot items - scrambled eggs and some one type of meat. It would have been nice to have had 2 meats and maybe some potatoes. 3-4 hot items would be nice.
The Hotel was very clean and tidy. I loved the fact that it was totally Non Smoking. Only a few small quibbles that stop it from being 5 star for my stay. I really would prefer there to be full length pillows on the bed. Also house keeping did not look after the little things one would expect. Like ...
My family needed to room at the last minute as we were in town for a baseball tournament. The price was good and the hotel was convenient to McNeese and Barbe High School. It's also close to the casino's. It has a restaurant/bar area. We did not eat any thing but did have drinks at the bar. The room ...
I had a great stay. The hotel accommodations were great staff was friendly breakfast was diverse hot and fresh. This was for a girls weekend road trip. I would recommend this hotel to others based on my experience.
It's a gorgeous hotel, people are very friendly and outgoing absolutely love it here. Rooms are beautiful and nice beds are very comfortable.
Only the breakfast wasn't very good, there was no plates, only bowls, no creamer for the coffee and no juice or even water. And the table we used was broken.
The room was very clean and comfortable; but the air conditioner made so much noise, I had to turn it off so that I could get to sleep. It was an unpleasant surprise to find the refrigerator turned off when I hoped to keep my drink cold. Breakfast is very basic.
New hotel...clean and attended too by staff. Not great area close but close to shopping and eating area's. Don.t walk in area but short drive should get you anywhere need to go.
Check in attendant was nice.room was clean.bed was comfy...there was just a lot of people hanging outside and near my door on the balcony until late through the night.once I was in my room,i needed to go back down to my car,but was afraid to,because of that.
We only stayed one night. We were very satisfied with the comfort, cleanliness, and staff. We would recommend this hotel to others.
I booked a big suite, the room was big and comfortable, nice kitchen area and big living room with a Smart Tv we were able to watch internet TV and listening to pandora however the room was not clean, we moved the couch and there was LOTS of trash even food underneath it. The lamps in the bedroom ...
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