Indoor pool
Check availability

Reviews of Fairfield Inn & Suites Lake City

2.5 out of 5
Fairfield Inn & Suites Lake City
538 Sw Corporate Dr, Lake City, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 861 reviews" "
Rating 8 - Good. 264 out of 861 reviews" "
Rating 6 - Okay. 84 out of 861 reviews" "
Rating 4 - Poor. 30 out of 861 reviews" "
Rating 2 - Terrible. 35 out of 861 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LEONARDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from -Heather on Apr 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our staff, as a way of celebrating the great guest experience we deliver. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from - Payten on Mar 30, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Heidi

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was amazing and provided great customer service. The hotel was very dated and needs repairs. There was also a droplet of urine on the toilet seat. Thankfully I travel with cleaning products and I was too exhausted to change rooms.
Stayed 1 night in Mar 2024
Response from -Heather on Mar 14, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your stay with us. Your described experience of the outdated room and the cleanliness of the bathroom is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We are currently renovating our property to enhance the guest experience and service at our location. We appreciate you taking the time to provide your valuable feedback.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 1 night in Jan 2024
Response from -Heather on Mar 8, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good as expected
Stayed 1 night in Jan 2024
Response from -Heather on Mar 8, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 1 night in Jan 2024
Response from -Heather on Jan 23, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Construction work was going on Saturday night until a little after 6 o’clock. When we walked into the room, there was so much disinfectant used. My wife asthma was activated. We had to open the window. The window only opened about 6 inches turn the air conditioner on to try to clear the air. We were very disappointed with the entire experience.
Stayed 1 night in Jan 2024
Response from -Heather on Mar 8, 2024
Dear Valued Guest, Your described experience is below our standards. We sincerely apologize for the inconvenience encountered during your stay related to the renovations and cleaning products. Our housekeeping staff utilizes products approved by the Marriott standards. We appreciate you taking the time to provide your valuable feedback, I will be sure to share it with the management team to help improve our services going forward.We hope to see you again in future travels!

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from -Heather on Jan 13, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your rated experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area because we would love another opportunity to meet your standards!

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from -Heather on Jan 13, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your rated experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area because we would love another opportunity to meet your standards!

8/10 Good

B

Stayed 1 night in Jan 2024
Response from -Heather on Mar 8, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from -Heather on Jan 10, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was cold, if hot it was only a moment. Everything was pretty dated and the whole hotel smelled of smoke, even though it is a smoke free hotel. No notice was provided that construction was ongoing prior to our arrival, and water was off. Being in town for a family funeral, this complicated our ability to prepare. Instructions were to put towels on floor for replacement, but those were taken and no replacements were left. Beds were terribly soft, and I am now home but in pain with little sleep. Staff didn't seem to care when they asked how our stay was. Just blank stare given when I said we would not be back. We will not be back.
Stayed 2 nights in Jan 2024
Response from -Heather on Jan 10, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your described experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area because we would love another opportunity to meet your standards!

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from -Heather on Jan 10, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lady helping at breakfast. Clean and quiet location. Closet door really noisy!
Stayed 1 night in Jan 2024
Response from Heather on Jan 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you!Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon on your next travels.Sincerely,

10/10 Excellent

Gabriel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heather on Jan 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you!Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon on your next travels.Sincerely,

10/10 Excellent

Gordon

Stayed 1 night in Jan 2024
Response from Heather on Jan 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you!Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon on your next travels.Sincerely,

8/10 Good

Lane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from -Heather on Mar 8, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

William C

Traveled with family
Front desk lady acted as if she was going to fall asleep as she checked us in at 7:00 p.m. She had a hard time completing the check in process. Room was clean but the hallway outside our room hadn’t been vacuumed in days!
Stayed 1 night in Dec 2023
Response from Heather on Jan 5, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your described experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I am also happy to report that we have begun our renovations and hope you choose to stay with us again when your travels bring you back to the area, because we would love another opportunity to meet your standards!Sincerely,

10/10 Excellent

kenneth

Stayed 1 night in Dec 2023
Response from Front desk on Jan 1, 2024
Thank you so much for your wonderful feedback. We hope to see you again soon.

10/10 Excellent

Mary Ann

Liked: Amenities, property conditions & facilities
Just entered Florida from I 75 Very convenient and good area for dinner
Stayed 1 night in Dec 2023
Response from Heather on Jan 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you!Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon on your next travels.Sincerely,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
good other than mattresses
The mattresses are way too soft! Need to be replaced!
Stayed 1 night in Dec 2023
Response from Front desk. on Jan 1, 2024
Thank you so much. We are always looking to improve.

10/10 Excellent

Carol

Stayed 1 night in Dec 2023
Response from -Heather on Mar 8, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your enjoyable experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and a good breakfast, would stay again
Stayed 1 night in Dec 2023
Response from Front desk on Jan 1, 2024
Thank you for your sweet feedback. We can't wait to host you again.

6/10 Okay

Rita

It's an average hotel. Room was clean enough. They didn't clean it the first day (language barrier with cleaning staff) but did the second. And there was no hot water this morning so we couldn't shower, which was annoying. At the desk they said the fire department turned it off. Not sure what that's all about, but it was inconvenient. Overall, we've stayed twice and it's fine. About average for this area.
Stayed 3 nights in Dec 2023
Response from -Heather on Dec 27, 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your described experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area, especially once we have completed our upcoming renovations because we would love another opportunity to meet your standards! Warmest regards.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel in need of deep cleaning. :(
The staff was wonderful, friendly, helpful and professional. The hotel was dated and in need of a thorough cleaning. Room smelled musty. Carpet throughout hotel, including our room was dirty. Elevator smelled awful. Breakfast was very disappointing. Biscuits were dry and stale, eggs were cold and tasteless. We saw several people throwing plates of breakfast in the trash. :(
Stayed 1 night in Dec 2023
Response from -Heather on Dec 27, 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your described experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area, especially once we have completed our upcoming renovations because we would love another opportunity to meet your standards! Warmest regards.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect staff, perfect atmosphere
Stayed 1 night in Dec 2023
Response from -Heather on Dec 12, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We have upcoming renovations and hope to welcome you again on your future travels to the area.

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable room, somewhat unique design.
Stayed 1 night in Dec 2023
Response from -Heather on Dec 12, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most like you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We have upcoming renovations and hope to welcome you again on your future travels to the area.

2/10 Terrible

Justin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m shocked Marriott allows this to be in their brand. The property was a disaster. We were given 2 tiny pillows for 2 people. When I asked the front desk for more I was told “they had ran out and needed them for other guests” Not a single staff member that I encountered wore a uniform. The tub looked like something out of a horror movie. The mirror had been cleaned with soap instead of windex so I had to clean it myself in order to see anything. The sheet came off the bed at one point to show the most disgusting mattress I’ve ever seen. I am a lifetime platinum elite Marriott member and was just completely shocked by this experience. Fairfield Inn is usually a solid brand and I love Marriott but this was one of the worst hotel experiences ever. Would not ever go back there. Marriott needs to look at this property and reconsider putting their name on it.
Stayed 2 nights in Nov 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your described experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience on our road trip
Stayed 1 night in Nov 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Pamela

Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 Okay

Priscilla

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was ok but very old, worn & gloomy….
Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! I'm excited to report that we have upcoming renovations and hope to have the opportunity to meet your standards with a future stay with us. Once again, I appreciate you taking the time to share your feedback.Sincerely,

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This was a very clean hotel with great service. We only stayed here for 1 night on our trip home & so glad I picked this hotel.
Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing Hair Dryer
The hair dryer was missing from out room, and by the time another one was delivered is was too late for my wife to use. The staff was very busy, the hotel was full and it could not be avoided. Maybe have a checklist to make sure all items are in the room before signing off that it's ready for customers.
Stayed 1 night in Sep 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered; as well as, to avoid the inconvenience you incurred with the hair dryer during your stay with us.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Good

Susan

Liked: Staff & service, room comfort
Refurbishment
Needs refurbishing before I would stay again. I have stayed here for 7 years since moving from Maine to Florida. The price should be reflective when not up to speed. Refurbishment.
Stayed 1 night in Sep 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! I am excited to report that we have upcoming renovations starting soon and hope that we will have the opportunity to meet your standards with future travels to the area. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Carol

Stayed 2 nights in Sep 2023
Response from Heather on Nov 28, 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your well-enjoyed experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kristy on Sep 25, 2023
Thank you so much Mrs. Nanette for your very sweet feedback. Can't wait to see ya'll again soon on your next trip.

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023
Response from Kristy on Sep 25, 2023
Thank you so much Sharon for your great feedback. We are so glad you enjoyed everything with your stay. Hope to see ya'll again soon.

10/10 Excellent

Alcides, Miami Lakes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Definitely i recommed this hotel.
Stayed 1 night in Aug 2023
Response from Kristy on Sep 25, 2023
Thank you so much Alcides for your amazing feedback. Can't wait for ya'll to pass back through.

8/10 Good

CAROL, Hiawassee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and quiet but hard to get to.
Stayed 1 night in Aug 2023
Response from Kristy on Sep 25, 2023
Thank you so much for your wonderful feedback Carol. We are working on getting more signs up so it will be a bit easier.

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Monica on Sep 25, 2023
Thank you for sharing your feedback Michele. We appreciate it so much. We always love to hear how to improve.

10/10 Excellent

Marquetta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Comfy! Has everything you need!
Stayed 1 night in Aug 2023
Response from Kristy on Aug 20, 2023
Thank you so Much Marquetta for your wonderful feedback. Hope to see you again soon.

10/10 Excellent

Tonya

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Kristy on Aug 20, 2023
Thanks so much Tonya! Glad you enjoyed your stay. Come back and see us again.

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked where this property was located. Very quiet area. Outside walkway and area around the parking/front needs a little attention with landscaping. Overall, very good.
Stayed 1 night in Aug 2023
Response from Kristy on Aug 20, 2023
Thank you so much Gina for your feedback! Come again soon.

2/10 Terrible

Ashley

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a 7 day, 6 night journey from Ca to Fl and this was the worst place I stayed. They advertise as pet friendly but when you get there they charge you $100 for your pet. They try telling you that everyone does it, but out of the 6 hotels I stayed across the US they were the only ones. They are NOT pet friendly. This was the only place I did not feel welcome with my miniature dachshund who is a registered ESA and not even technically considered a pet. The front desk lady was extremely rude and combative. The rooms smelled damp and musky, and were not very nice. The bathroom tub floor was peeling. There was no 1 vending machine or anything in that hotel so at 11pm when we were looking for water we could find none to even purchase. Literally not 1 vending machine. The guy at the front desk wass asleep and snoring. The absolute worse hotel I have every stayed in. I'll never stay in a Fairfield or Marriot again and I do not reccomend for anyone to stay there. It's not like this was a cheap hotel, there were plenty of other options of places to stay for the same price or better, and I regret booking this hotel. Marriot should be ashamed.

8/10 Good

Tara

Ok
Stayed 1 night in Jul 2023
Response from Kristy on Aug 5, 2023
Thank you for your feedback, we are glad you chose us for your stay. Hope to see you again soon.