Posted May 7, 2016 on Hotels
The hotel was beautiful, but the service was a bit unaccommodating. When we arrived, we were helped after someone who arrived after us because he valeted his sports car. When we asked the concierge for information about how to get to the gardens, he was unhelpful and we ended up walking around the entire hotel (the garden entrance was in the opposite direction). In addition, the "king beds" are two twins pushed together, and we had a screaming child in the room next door. For a five-star experience, I would recommend the hotel in Tremezzo. Though this hotel was in a great location, it was overpriced for the experience.