Ratings based on 147 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect location.

Posted Nov 21, 2016
Great location for exploring the town of Lecco or the lake Como area. Public transport is excellent and the railway station and bus terminal is a only a few minutes walk across town. Ferries to other lake towns also run from the town (seasonal) The hotel is clean and smart. Comfortable, spacious rooms. All the staff were very helpful and made us feel welcome - a special "Thank you" to the ladies on the reception. Parking is limited and may be a problem in the busy summer season. As always, ridiculous prices for the mini bar products.
Comment from Hotel Management
Nov 28, 2016 by Paolo Comparozzi, Hotel Management
Dear Guest, thank you for your comment and for sharing it. I am very pleased you enjoyed our staff, always attentive and ready to satisfy our customers, did the structure strength
5 out of 5
Recommended
for Everyone
by A verified traveler from Walsall, England

Nice hotel walking distant to town.

Posted Sep 26, 2016
On arrival hotel staff helpful, especially with parking, even when all spaces (around 20 car spaces) were taken, they helped with free road parking. Booking experience was easy and quick. The room was very comfortable, with adequate space, room was clean & tidy and plenty of storage space. The room had a great of the lake.Breakfast was fantastic, with a very good range and everything expected for a hotel of this calibre. This was a very pleasant stay and great hotel.
Comment from Hotel Management
Nov 11, 2016 by Paolo, Hotel Management
Thank you so much for your comment
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Very nice hotel

Posted Sep 11, 2016
We stayed in this hotel with our family. Although we did not find a swimming pool here the hotel is very well located and the rooms and breakfast are very nice. Also make sure to try the happy hour with free snacks, for example order the local drink "Spritz" (Aperol, proseco, soda water).
Comment from Hotel Management
Nov 12, 2016 by GM, Hotel Management
Thank you for your comment!
5 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes, UK

Great hotel to explore Lake Como

Posted Sep 8, 2016
Pros: Clean, modern with attentive service. Food was pretty good too.
Cons: Parking is challenging. Limited spaces and most of the spaces are small.
The hotel is modern, clean and ideally located for exploring the eastern side of Lake Como. More of a 'business' hotel rather than a resort/holiday facility. The hotel was perfect for us but some might find it quiet in the evening. The service and the food was very good - the inclusive buffet breakfast was excellent. Overall, it worked perfectly for us as we were touring (in our own car) around the area.
1 out of 5
by A verified traveler from Canada

Don't go there

Posted Sep 6, 2016
Very very bad experience....a very strong cleaning detergent's are used or pest control chemical...we were unable to sleep all night with strong cough....they offered to change rooms so we checked 3 other rooms but the smell was stronger even between the rooms. We had to leave although the room was booked and paid in advance. The front desk lady did notice that there was a strong chemical used but the manager didn't accept thathe was very harmful....my wife suffering of Asthma since that day.. Don't go there
5 out of 5
Recommended
for Everyone
by A verified traveler from essex

Worth paying for terrace and lake view.

Posted Aug 30, 2016
We had a fantastic 5 days. Helpful staff. Clean comfortable room. Great breakfast. paid a little extra for terrace and view which was lovely to spend warm evenings on. nh lecco is a little away from town but a pleasant walk along to main lake. Reccomend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Merthyr

Superb location for visiting Lake Como

Posted Aug 28, 2016
Great hotel, great staff, superb location. We couldn't ask for more.
Comment from Hotel Management
Nov 11, 2016 by Generali Manager Hotel , Hotel Management
Thank you so much for your comment
3 out of 5
by A verified traveler

nice hotel but.....

Posted Jun 24, 2016
This is a nice hotel and on the face of it staff seemed nice and helpful. However, two items of clothing went missing from our room (one being in our suitcase). Despite contacting the hotel on two separate occasions we have not received a response. A very disappointing end to our holiday.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dumfries, Scotland.

Nice hotel by the lake side, close to town centre.

Posted Jun 13, 2016
We were pleased with the Hotel on the whole. The breakfast was very good, plenty of choice, and we had dinner in the Hotel on 2 occasions which was also very good. The staff on the whole were very helpful and friendly. A swimming pool and perhaps a spa would have been nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2016
Great location - easy 10 minute walk to town center and good restaurants. Beautiful view of mountains from 3rd floor triple room. Beautiful location of bridge and lake on other side of hotel. Free parking right outside hotel. Very friendly and helpful staff. Did a wonderful day trip: train to Varenna, ferry to Bellagio and back. For those familiar with Gate 1, this is one of the hotels they use. Although we were there independently, there appeared to be 3 of their tour groups there. Having done several of their tours before, this hotel is on the upper end of their standards.