Ratings based on 606 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel close to lakePosted Jan 7, 2016
Pros: It's staff were friendly and helpful,it was clean and well positioned
Cons: Handrails were there are steps or stairs,and ramps where possible
This grand hotel had good service ,pleasant ,polite staff .We had a newly renovated bathroom,and the room was clean. THe one negative about this hotel was stairs everywhere many of which had no handrail,stairs on the outside to get in,stairs to the lift ,steps on the second level in the passage way to get to our room,also stairs to the breakfast room. If you have difficulty with stairs l would not recommend this hotel. Otherwise it had all features one. Would expect.
for Everyoneby A verified traveler from Paris
Bel hôtelPosted Jan 6, 2016
+ belle grande chambre vue sur le lac avec petit balcon, à 2 pas du lac et centre ville - wifi pour 2 appareils max et pas de wifi gratuit dans le lobby
for Everyoneby A verified traveler from Minnesota
Very nice hotel, convenient to everything!Posted Nov 28, 2015
Loved the location and the view from the hotel. Everything was within walking distance - boat terminal, funicular to Brunate, train station, city center, etc.. The staff all spoke English well and were extremely helpful. Como is a quiet town at night - the hotel was close to what activity there is in the old town, city center.
for Everyoneby A verified traveler from San Francisco
Great location. High quality stay.Posted Nov 17, 2015
Pros: Amazing breakfast buffet.
Location: Walk to everything. Great lakeside location.
Great room with balcony on the lake side. A treat. Loved it!
for Couplesby A verified traveler
Posted Nov 11, 2015
Pros: The room was clean, the hotel staff was friendly and helpful .
Cons: The parking, the elevators (which are pretty old)
Location: It is a good location, by the lake.
It was a good experience . Sorry Expedia, I am in a hurry. You can not press me to write down 1414 characters about my experience in Como. If I gave 4* , you should understand that I was satisfied with my stay.
for Everyoneby A verified traveler from chester UK
Genuine 4 star hotelPosted Nov 3, 2015
From the minute we arrived to when we checked out was a great experience. Nothing was to much trouble, staff were excellent, breakfast delicious. We will definitely be coming back.
for Couplesby Christophe from STRASBOURG
WE automnale à CômePosted Oct 28, 2015 on Hotels
Hôtel proche du lac, et du centre ville ; de nombreux restaurants, boutiques, bars et glaciers à proximité. La ville se visite facilement à pieds. Les chambres sont propres (refaites depuis peu), agréables, et calmes. Le petit déjeuner buffet est varié et complet. Le personnel est multilingue, et à l'écoute. Parking limité en places, en supplément. Hôtel à conseiller
for Getaway With Friendsby Hung Fai from Hong Kong
Good choice at this rate.Posted Oct 26, 2015 on Hotels
The building is old but well maintained. Good location for sightseeing. Staff are friendly and helpful. Breakfast is unexpectedly good.
for Getaway With Friendsby A verified traveler
Muito custo pra pouco desfrutoPosted Oct 22, 2015 on Hotels
Na reserva constava um quarto com 19 m2 e que na verdade tinha 15 m2, reclamei na recepçao e me mostraram uma lista dos quartos e me disseram que quarto com vista pro lago sao todos do mesmo tamanho e que nao tinha nenhum com 19 m2. Pergunto - entao o que esta descrito na reserva era mentira?
for Everyoneby A verified traveler
Lovely Room Overlooking Lake ComoPosted Oct 21, 2015
We enjoyed out stay at the Palace Hotel. The room was quiet, attractive, and well maintained. The staff went out of its way to help us enjoy our stay. The breakfast delicious. Highly recommended.