Lovely place - great staff - good food
Posted Aug 9, 2016
Stayed 9 nights with two teenaged children & really pleased with our accommodation.
Location - 30 mins walk to Como city, 10 mins to Cernobbio. Cernobbio is small but some nice restaurants. Como accessible by bus or nicer by boat which is a 5 min walk from hotel. Boat also takes you all over the lake but becomes costly if travelling far. Hotel is only a few miles from Swiss border - beautiful mountain drives & views.
Pool - pool & garden were main reason for choosing this hotel & were good for relaxing / cooling down. Lots of sun beds & comfy beanbag loungers. Clean & the water lovely and warm with towels provided.
Staff - friendly & helpful unless you want info about Switzerland - they almost seem unaware of its existence even though it is 3 / 4 miles away. Couldn't even provide directions to the border but it's easy to find yourself. Very approachable, pleasant & helpful in every other regard. Special mention for Mak Rem who went beyond the call of duty to help us secure tickets for a concert taking place one evening in the grounds of a nearby villa.
Food - breakfast good - good range, eggs, bacon, pancakes, pastries, cold meats, cheese, cereals, yoghurts and fresh fruits every day. Evening meal in poolside restaurant was good but pizza not as tasty as nearby pizzeria. Drinks by the pool are expensive. €5 for a small coke / lemonade.
Room - I would say: adequate. Nothing special but not unpleasant in any way. Bit small but fine.